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Site going down - why?

Puzzling loss of service

         

keithww

9:22 am on Feb 20, 2007 (gmt 0)

10+ Year Member



I have a few small sites hosted on a "reseller" hosting package where I can place any sites but just use it for mine.
For no apparent reason one site goes off line, usually at about the same time each morning. Later in the day it is OK again. Could this be a problem on the hosting side? Sometimes I find out when I go to ftp some files up and cuteftp can't connect. The host has obviously bought a reseller package himself and has been OK in every other way.
Any help gratefully received!

eelixduppy

4:51 pm on Feb 20, 2007 (gmt 0)




Could this be a problem on the hosting side?

Yes, it could. I'd contact your host first and explain your situation and have them look into it for you.

keithww

8:13 pm on Feb 20, 2007 (gmt 0)

10+ Year Member



Thanks, I have asked the host and although he says he is baffled too he is monitoring the site to check when and for how long its down. It seems funny that it's usually about the same time in the morning that it is unavailable.

mack

8:21 am on Feb 21, 2007 (gmt 0)

WebmasterWorld Administrator 10+ Year Member Top Contributors Of The Month



Does your site have any advanced scripts that run at certain times? If not then there may be another user on the same server who does. This may use up a lot of resources and cause the server to not respond to HTTP requests. Not sayign this is the problem just one scinario.

Mack.

keithww

11:23 am on Feb 23, 2007 (gmt 0)

10+ Year Member



Thanks Mack,

All OK the last couple of days. My host may have tweaked something, I don't know. So much to learn and so small a brain!

Keith.