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madcat

11:43 pm on Jan 18, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



My sites access and error-log folders are not accessible via CuteFTP. I just want to ftp the reports onto my hard drive so I can use Analog. What should my CHMOD settings be? Or if it's not the reason, what do I need to do to gain access to these folders. When I click on them it just tells me that these are not directories.

Much appreciated.

bill

2:30 am on Jan 19, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



CHMOD is basically used for setting file permissions. I doubt that's the issue. Can you actually see the log files? Why can't you just download them to your local PC?

If you can't access the log file folders then this is an issue you'd have to take up with your host.

madcat

3:22 am on Jan 19, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I have two folders sitting in CuteFTP...

Access Log and Error Log. When I try to download those folders (because I can't get inside them, and I don't know if I need to anyway), for some reason Cute tries to overwrite the main index.html file for the site. I have no idea why it does that- and of course, am having trouble getting those log files to the designated folder on the hard drive. They are the correct log file folders too.

bill

3:30 am on Jan 19, 2003 (gmt 0)

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This really sounds like your host has denied you access to these folders. I don't have CuteFTP so I couldn't help you there, but it might be worth it to try out another FTP client just to make sure. Windows has a command line FTP client that works fine, and there are a bunch of freebies out there that will do the job as well.

john316

3:34 am on Jan 19, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



They just look like "folders", they are the actual files, don't double click them, not sure how cute FTP works, but maybe you can drag and drop the file.

Some FTP programs, make the .log extension look (and act) like a directory...don't know why.

madcat

5:35 am on Jan 19, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



maybe you can drag and drop the file

For some reason as soon as I drag and drop I get a message that asks if I'd like to overwrite the index.html file. That's the last thing I'd expect it to do. I think it should be just as easy as dragn'drop, so perhaps it's something to do with the host like bill's sayin.

madcat

6:50 pm on Jan 19, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



On the server, my log files are named access-log and error-log. Now, when I click and drag into the designated folder on my hard drive, CuteFTP looks like this (and nothing happens):

STATUS:> Downloading directory access-log...
COMMAND:> CWD access-log
550 access-log: Not a directory.
ERROR:> Failed to change dir

bill

2:09 am on Jan 20, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



Have you tried any other FTP packages or asked your host?

madcat

2:17 pm on Jan 20, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yes, WS-FTP worked as it should. Perhaps a setting is off somewhere in CuteFTP preferences.

Thanks for your help.

JamesR

6:28 pm on Jan 20, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I know in Leech FTP you have to right click sometimes and select "download link as file", just depends on how it is set up. You may be clicking on a virtual directory which is a pointer to the real directory that contains the access logs.

Check with your host on how to download.

madcat

8:02 pm on Jan 20, 2003 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



You may be clicking on a virtual directory which is a pointer to the real directory that contains the access logs.

Yes, that's what's happening. I've just downloaded them using WS-FTP and changed the file name by putting a .log extension on for now.

I have all of my sites on one remote server, and I'd like to have stats generated for each. How would I go about editing the virtual host containers in httpd.conf on that remote server? Not really sure how that works- it's Unix.