Change hosts

2 weeks to change hosts

[Kellie]

I have been trying to change hosts for the last 2 weeks. As soon as a told my old provider to change the tags he imediately parked my site and took it off line Then wanted £35.00 to change the DNS servers. I sent him this and he changes the serveres but says he carnt put it back on line . My new provider says it has to be put back up so they can copy the files as I dontdo my own web. So my site has been off line for 2 weeks and I carnt even put up a page with my domain name as you carnt have 2 sites with the same domain. Anyone any advice about who is wright and what to do
Thank you

[Shakil]

Kellie,

Welcome to Webmasterworld, dont forget to read theWelcome Post [webmasterworld.com]

You are in a tricky catch22 situation here, with the old hosting company playing games.

Does the person who designed your site NOT have a copy of it?

And is the old host NOT willing to email it to you?

Seems like they just want to mess you around.

However if he has already changed the DNS, then you can not really expect him to upload the site, the only thing you can try and get is a copy of the site (if he still has it).

(btw, you mentioned tags in your post, are you referring to UK Nominet tag holders)

Shak

[Kellie]

Thank you for that I think he is messing me around too trying to confuse me with computer jargon because I am leaving him.I have never changed hosts before and didnt know how the procedure worked. I also wasnt sure which provider was doing the correct procedure and which wasntI can see now I should have downloaded my site before I told my old provider but that is in hine sight My new provider didnt expect him to take it off line they thought they could just copy it over I think the tags are Fasthost does that sound right I could try the bloke that did my web but he is a friend of the old provider and could be awkward too
Cheers Kellie

[Shakil]

Kellie,

are the new tags at : FastHost or was the previous tag there.

I shall assume we are talking about a .co.uk domain name here?

To be honest, the webdesigner should let you have a copy of the site, if you have paid him/her for the design.

The other alternative which may be worth looking at is the world famous Google Cache :)

Shak

[Kellie]

Hi
I wash I had found this board 2 weeks ago It would have saved me a lot of probs.
The tags were at fasthost but I think the new provider is fasthost as well
The domain is uk.co That is the correct way round

what would I do with the Google cache please
Cheers

[Shakil]

Kellie,

You are losing me, .uk.co is not an officialy recognised domain, but a subdomain operated by Bob Fox of Nominate in Luton, Beds.

the .co extension is for Columbia, and Bob was clever enough to register www.uk.co and then make a fortune by selling yourname.uk.co

as far as I am aware there is NO tag system for .uk.co domains.

maybe you want to go do some research on what it is you actually own.

otherwise we will just be going round in circles all day.

Shak

[Kellie]

Thats correct
The registra is in Beds
My site worked up to 2 weeks ago and I am sure the tags are Fasthost too and from
Kellie

[Shakil]

Kellie,

We are going in absolute riddles here.

I can imagine how frusturating it is for you, however your posts are not very clear, and therefore makes it very difficult to assist you.

Instant message me the details including domain and I will try and help.

Obviously do NOT post the domain or any other specific details on the board.

Shak

[Shakil]

Glad that me and you managed to sort this out (as much as we could).

For a minute I thought you were winding me up :)

and as I said in the sticky,

always, always, always keep a copy of your site.

Shak

[glengara]

I see he's doing the same thing with.co.ni (northern ireland).
I take it these are all subdomains that he hosts himself?

[Shakil]

oh yes, he has a few like them if i remember correctly,

shame his marketing was not as good as Centralnic with their uk.com :)

Shak