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Wrong Business # for Verification



5:40 pm on Dec 20, 2011 (gmt 0)

5+ Year Member

Hey everyone, I'm trying to verify a business via the Bing Business Portal and have a dilemna. Each time I try to phone verify, Bing lists and calls a different number, for which I have no idea where the number came from or who it's to. I can't verify the business if they call the wrong business...

Have you had this happen to you or know what to do?



9:44 pm on Dec 21, 2011 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month

This is a chicken and egg situation of sorts. Search on the wrong number and find the data source. Updated it. Somewhere on the page they list their data sources by name. Edit not claim the page and correct the number there too.

When they go to approve the edit they will see the source data has changed and approve it. Then you can claim the business listing and be verified.


11:01 pm on Dec 21, 2011 (gmt 0)

5+ Year Member

Thanks for the reply Hoople.

I found an old listing in Bing and updated the information. Even though the "details" are current in the portal, verification still leads to the old number. Might be that it takes a little while to update.


8:53 pm on Dec 28, 2011 (gmt 0)

You can also try the mail method, Organic Pop. The postcard will reach you if the street address is correct, and you can verify from that...then you'll be able to correct the phone number as well.

We look thorugh many, many publically open sources to try to gather the correct information for businesses. If it's entered incorrectly somewhere, we may still end up with it. Unfortunately, there is no way to pinpoint where we gathered the data from initially.


9:30 pm on Dec 28, 2011 (gmt 0)

5+ Year Member

I was able to get a hold of somebody via the Bing business support I believe. They asked that if I were to send them an email from the business domain email address they would approve it. We did so and now the listing is pending which I take as a good sign.

I am a marketer and am hired by companies to do work on behalf of them. That work comes in the form of submitting local citations such as on Bing. I do not work in the offices of this business but am rather a third party. When I register the business under my marketing account, the mail notification gets sent in my name to the office. My name is not widely known in the office so the postcard verifier would be thrown away I'm assuming...

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