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with-www and no-www

Best way to correct Bing listing?

     
10:34 am on Dec 31, 2009 (gmt 0)

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Bing lists a site of mine with a no-www url, which results in: "Internet Explorer cannot display the webpage"

I'd be grateful for advice on how to correct the prob.

12:28 pm on Dec 31, 2009 (gmt 0)

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301 the non www to the www IMHO.

This will fix the issue on Bing for users, but Bing must have found this URL somehow, so presumably there is a link somewhere to the non www and the link is powerful enough to get bing confused, so another reason for the 301.

9:22 am on Jan 1, 2010 (gmt 0)

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Thanks for that, Receptional. I'll do the 301. What's odd is that 3 (out of 10) of the entries on the same results page suffer the same fate. I'm pretty certain that there are no incorrectly written links on my site or in my sitemap that could be misleading Bing. Curious.
9:52 am on Jan 3, 2010 (gmt 0)

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WebmasterWorld Administrator phranque is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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you should always provide a 301 redirect to the canonical domain.

you should also consider a few other possible problems:
- make sure the indexed non-canonical url doesn't also have additional misspelling, missing or wrong punctuation, etc that could be causing the "not found" error.

- check that your custom "not found" page is returning a HTTP 404 response rather than a 200 OK.

 

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