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Canít get billing data

Shows no charges to credit card

3:52 pm on Oct 18, 2010 (gmt 0)

Preferred Member

10+ Year Member

joined:Feb 4, 2003
votes: 1

I never had a problem with Microsoft Ads until they did this merger with Yahoo. Now I canít get historical billing data. All I want to know is the charges to the credit card on file during Sept and Oct so I can match it to what the credit card company says. For years, this info was easy to get on Microsoft. For the past couple weeks, it has not been available.

I either get a message that "Microsoft adCenter is experiencing problems" or it shows no charges, even though I know there have been thousands of dollars in charges.

I understand that Microsoft has had some problems with the transition, but this is getting old fast. I paused my campaigns until they can get this resolved.
9:33 pm on Oct 18, 2010 (gmt 0)

Senior Member

WebmasterWorld Senior Member 10+ Year Member

joined:June 2, 2006
votes: 7

Are your ads running? Look at what I'm experiencing: