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Adcenter not Recording Clicks

Latest Bug in Adcenter

     

TravelPixel

9:14 am on Dec 20, 2006 (gmt 0)

5+ Year Member



Ok heres perhaps a new bug and it would be interesting to see if anybody else is experiencing this:

From yesterday and through today our clicks are not being reported on the adcenter interface. I know we are still getting clicks through as I watch our stats closely. This is rather worrying as I dont know how much we are spending exactly!

If adcenter could offer any explanation I would be most grateful.

Is adcenter in 'beta' does anyone know? Is this the reason for the bugs?

[edited by: TravelPixel at 9:16 am (utc) on Dec. 20, 2006]

adCenterEU

9:54 am on Dec 20, 2006 (gmt 0)

5+ Year Member



Hello TravelPixel

I've recieved an alert over night (GMT) that reporting is behind SLA by around a day or so.

The adCenter team is working on a fix and we will update you as soon as we have any news.

Cheers

adCenterEU

TravelPixel

12:01 pm on Dec 20, 2006 (gmt 0)

5+ Year Member



Thanks Adcenter,

Will keep an eye on our account.

flanker23

6:11 pm on Dec 20, 2006 (gmt 0)

5+ Year Member



As of now (Wednesday 20 Dec at 18:09 GMT) i still cannot see any information for yesterdays activity. Are my ads showing normally? it it just that reporting is delayed?

TravelPixel

6:40 pm on Dec 20, 2006 (gmt 0)

5+ Year Member



flanker23.

As far as we can see our ads are still showing and we are still getting clickthroughs....its just the reporting....I THINK!

LeoXIV

7:18 pm on Dec 20, 2006 (gmt 0)

10+ Year Member



do you guys run a 'report' for yesterday or using the main panel for yesteday data?

TravelPixel

7:50 pm on Dec 20, 2006 (gmt 0)

5+ Year Member



the main panel....although im just about to try a report....

aeiouy

8:19 pm on Dec 20, 2006 (gmt 0)

10+ Year Member



I am still not showing any data at all for yesterday.

Would like to see how much I spent yesterday. :)

SEhunter

11:49 am on Dec 21, 2006 (gmt 0)

10+ Year Member



I just ran an Account Performance report for the period of this Month and it gave me the total cost,CTR and other information until 20 Dec.

adCenter411

6:58 pm on Dec 21, 2006 (gmt 0)

5+ Year Member



Hi all,
Word from the team is that billing data is back up to date. Daily performance reporting is current, and hourly performance data is behind by about 4 hours. They're expecting this to be all caught up by end-of-day today.

Thank you for your patience and please let me know if you have any questions.

Thanks!
adCenter411

 

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