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Firefox Secure Cert Error on Conversion Tracking

Is this still a problem?

OrlandoTodd

2:23 pm on Sep 14, 2006 (gmt 0)

Junior Member

joined:Mar 2, 2004
posts:74
votes: 0

Does anyone know if the conversion tracking is still throwing secure cert warning errors at firefox users after checking out? I can't find any update on this problem. This is kind of a deal breaker for me, because I can't use a conversion tracking script that is going to give big ugly security error messages to nearly 20% of our site visitors when they checkout, and I can't spend thousands of dollars a month on advertising if I can't have an easy way to gauge ROI.

Either this is fixed or all client account spends allocated to MSN AdCenter are going back to YSM. MSN Dude or anyone got any up to date info on this?

SniperRyan

10:06 pm on Sept 14, 2006 (gmt 0)

New User

joined:Nov 18, 2005
posts:39
votes: 0

Just started happening with us, too. Says their security cert. expired today. C'mon MSN, get it together.

adCenter411

11:14 pm on Sept 18, 2006 (gmt 0)

Full Member

joined:Feb 6, 2006
posts:209
votes: 0

SniperRyan -- The adCenter support team has confirmed that the security certificate issue is now fixed. Please let me know if this is still happening for you.

OrlandoTodd -- The issue you describe (where Firefox-using visitors to the advertiser's site got an error upon checkout if the advertiser's site included the adCenter conversion tracking code) was fixed a couple months ago. Let me know how it goes.

Thanks!
adCenter411

adCenter411

4:57 pm on Sept 21, 2006 (gmt 0)

Full Member

joined:Feb 6, 2006
posts:209
votes: 0

Hi all, I just wanted to let you know this was resolved on 9/15 - forgot to say the date in my earlier post.

Thanks,
adCenter411

SniperRyan

8:44 pm on Sept 25, 2006 (gmt 0)

New User

joined:Nov 18, 2005
posts:39
votes: 0

Thanks for the followup adCenter411. The CSRep I've been working with informed me today that the way to fix this problem is to turn conversion tracking off then on in my account.

Can you verify that this is this fix? Also, do I need to do this for all of my campaigns?