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Ordering Pausing Issues

Still not fixed!

   
6:37 pm on Sep 8, 2006 (gmt 0)

10+ Year Member



I paused an order over 24 hours ago and the order is still running and I am still accruing huge charges.

Why has MSN not worked on this problem when it has been an issue since day one?

It would save customers and MSN a lot of headache if they fixed this glitch...

PAUSING ORDERS = REAL-TIME.

No other PPCSE has this issue. This should have been mandatory from the start.

7:09 pm on Sep 8, 2006 (gmt 0)

5+ Year Member



I agree, seems pretty stupid to me. I'm a developer myself, and surely to heck this feature should be easy to implement. Should have been designed that way since day one.
4:01 pm on Sep 9, 2006 (gmt 0)

10+ Year Member



48 hours after my ad is paused, my ad is STILL running and my balance is getting out of control.
6:50 pm on Sep 13, 2006 (gmt 0)

10+ Year Member



MSN came through and gave me a proper credit to resolve the situation.

Thank you MSN.

10:57 pm on Oct 2, 2006 (gmt 0)

5+ Year Member



It looks like this is still an issue. A paused account mysteriously turned on over the weekend and started spending. Luckily we caught it and MSN provided a credit.
 

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