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How do I get Adcenter to retry billing my CC card?

     
4:44 pm on Aug 14, 2006 (gmt 0)

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The card I have on file with Adcenter has a pretty low limit so recently when Adcenter tried to bill me it did not go through. They tried 3 times in about an hour. When I noticed I paid the card and waited for adcenter to bill me again but they never did. I tried updating my info thinking that would trigger a retry but it did not. It's been 4 days now and they have not tried again to bill me.

How do I get them to retry charging my card?

Thanks

4:45 pm on Aug 14, 2006 (gmt 0)

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Call them
8:56 pm on Aug 14, 2006 (gmt 0)

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crak_bot,
As ganderla says, call adCenter support and they will be able to help you.

800-518-5689 / TTY (800) 877-9580
Hours of operation: 06:00 - 18:00 PST Monday - Sunday

You can also email them - the email form is here [support.adcenter.msn.com].

Thanks,
adCenter411

5:04 am on Aug 17, 2006 (gmt 0)

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Thanks,

I sent a support e-mail (didnt have time to call) and they forced the credit card through in about a day.

Jim