Problem with NN7 and Mac os 9?

[Macguru]

I had a problem with NN7 yesturday. It froze and would not force quit. It would not tumble to finder either. I had to reset the G4. I allocated more memory to it since it crashed loading a Flash 5 file. But it still froze on loading it just after the menu bar was set to it. No other application was open when it crashed.

I trashed the main preference file. It froze again and did not rebuilt a new one. I had to trash everything and reinstall it. It is the first time in years I had such a serious problem with a brand name application. I went back to the site where it crashed the first time and everything loaded flawlessly.

Did anyone had the same problem? How can I fix this if it happens again?

[jimbo_mac]

macguru, if I was you I would not use it, especially if i have importnat files on the HD.

It is a pre-release so i am sure the bugs are still getting ironed out.

[EliteWeb]

Cool thing about so many computer users is that they will go and install/test software for people because its fun to play with. However when stuff breaks like it has with your machine Id do the old drag-to-trash trick i learned in second grade esp like he said if you have the files on yer HD you deem worthy of keepn.

Did you report the issue to the bug report team? That would be the first thing to do so they can have a heads up incase others run into the problem. As for me I have not had the problem with NN7 on Mac OS 9.0.2 but i guess theres newer versions than 9.0.2 ;)

[Macguru]

>>Did you report the issue to the bug report team?

Yes but I still expect a better feed back from folks around here. ;)

[EliteWeb]

Well I could go with the whole Mac Tech style thing saying.

What other apps were you running in the background?
What specific version of Mac OS are you running? If not current update.
Remove Prefs and Temp files for the program if some of the files were currupted in the temp files then that could cause the problem. Often browsers have multiple places now a days where they store info. Check for invisible folders too, i dont think Mozilla Mac had invisible folders though.

The page you first went to what was on it that could have caused it to crash. If it were something odd which caused the component to break and then tried to force quit, macbugs style stuff then the component itself could have had the problem and replacing that single one asuming its not a normal page with anything fancy on it.

Zap PRAM because its fun to hear the mac chime.
Rebuild the Desktop so things look pretty again.

[Macguru]

>>Well I could go with the whole Mac Tech style thing saying.

But of course you wont, because you carefully read the original post, ain'nt you? ;)

SHHHHT!, And my destop NEVER have to be rebuilt, because my GF's pict is the desktop pict.

[EliteWeb]

The answer for you is Flash broke it reload the component - take it out of the folder if it happens again ;)