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Google Map Listing User Name and Password Lost

     
9:19 am on Jan 12, 2017 (gmt 0)

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One of my client, created a google local business map listing for his business, two years ago. The map listing is doing well google business search results.Currently the business location has been shifted to other place. Hence we require to change the address.

Now the issue is, my client does not remember the gmail account user name and password which he has created google business map listing. Could you please suggest us how to overcome this issue please.
9:58 am on Jan 12, 2017 (gmt 0)

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WebmasterWorld Administrator phranque is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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this might be helpful:
https://support.google.com/business/answer/4566671#cant
You can contact the current listing owner through Google My Business to request access to own or manage the listing.


if necessary create a new G account so you can log into GMB to make the request.
10:01 am on Jan 12, 2017 (gmt 0)

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WebmasterWorld Senior Member keyplyr is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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Worth a try, but the current owner would still need to login to authorize any changes.
10:05 am on Jan 12, 2017 (gmt 0)

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there's this:
You may see a dialog showing part of the email address that verified the listing. If you manage this email address, sign in to that account to access your business listing.
10:12 am on Jan 12, 2017 (gmt 0)

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Yes that would be helpful.

One of the reasons I continue to use Firefox as my primary browser is the saved username/password list. Probaby not a very secure place to keep them, but it's saved me many times.
12:30 pm on Jan 13, 2017 (gmt 0)

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Thank you for all your suggestions. We have just filled the support form for claiming business ownership.
Hope this will work!
8:34 pm on Jan 27, 2017 (gmt 0)

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Hi, Could you please advice how can i find step by step advice for Google Map Listing?
Thanks
2:04 am on Jan 28, 2017 (gmt 0)

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WebmasterWorld Administrator phranque is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month

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start with these.

Add or claim your business listing - Google My Business Help:
https://support.google.com/business/answer/2911778?hl=en [support.google.com]

Improve your local ranking on Google - Google My Business Help:
https://support.google.com/business/answer/7091?hl=en [support.google.com]

in general:
- be consistent with NAP (name/address/phone number) across all platforms.
- use a local phone number in your listing that is consistent with the number on your site.
- create and maintain citations for your business on the appropriate local business listing sites.