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VOIP numbers and Google Local

10:43 pm on Sep 24, 2010 (gmt 0)

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I am getting several VOIP lines for several websites in different niches (all local) and redirecting them to one phone. I read something that Google somehow knows VOIP numbers and gives them less weight as opposed to regular business lines. Do you know if this is true? This factor is important since the niches are local, and 10 box is very important.

Something that verifies that Google somehow knows of VOIP numbers is this page from a US virtual number provider: [inumbr.com...]

It states:

The numbers we provision are VOIP numbers, they work like normal phone numbers, but they are not in Craigslist’s select database of pre-authorized phone numbers. As a result you can and should register your Craigslist account using your iNumbr, but expect that the initial verification call will not ring through.

My thinking is if Cragslist is smart enough to know its a VOIP, Google is too.

What are your thoughts? Have you used virtual phone numbers in local SEO with success?
12:04 am on Sept 25, 2010 (gmt 0)

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WebmasterWorld Administrator anallawalla is a WebmasterWorld Top Contributor of All Time 10+ Year Member

joined:Mar 3, 2003
votes: 21

I can't speak for the US, but in Australia, VoIP numbers show in the onebox all the time. They are distinctive, e.g. 90nn nnnn - the second digit (zero) tells me that this is a VoIP number. A lot of people (and small businesses) have dropped their landlines, bought a naked DSL connection with a VoIP number. They use a standard handset plugged into their modem/router.