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Can I enter my own phone number initially instead of the clients phone number and then change it to the correct phone number after the address information is confirmed with Google?
we call the client and ask for the name of the person most likely to NOT throw the Google postcard away. We then speak to that person and explain the process. Now, we initiate the mail option and wait 2 weeks. After two weeks we begin calling the client each week until they confirm receipt.
Not streamlined but it works - we do 4-5 of these a month.