need help with linux server

linux web server problems

[jkoll15]

our small business uses a linux based web server to host our website. normally, i leave the server power on and alone, and everything is fine.
but today the server is really acting up. our website is not accessible at all to any computer inside or outside of our building, and i cannot seem to fix the problem. i know little about linux, but i do know some basics. i've tried rebooting, shutting down, etc., but nothing seems to work.
we can receive our email from the server, but internet browsers cannot connect to our server. anyone out there have any idea how to remedy this situation? i have several clients who need to view the website immediately! help!
any help would be greatly apprecited.
thanks to all replies in advance.

jim

[john316]

Did you start apache?

[jkoll15]

no i did not. not sure how to start apache?

jim

[john316]

Can you login as root?

do:

locate apachectl

when you find it:

do /whatever/the/path apachectl start

You could just try:

/usr/sbin apachectl start

that would do it if thats where it is located.

[edited by: john316 at 5:49 pm (utc) on July 2, 2003]

[jkoll15]

yes i can. logged in now as root

[jkoll15]

located apache at /usr/sbin/apachectl

ran start
then got message:

/usr/sbin/httpd: /lib/libc.so.6: version 'GLIBC_2.2' not found (required by /usr/sbin/httpd)

that's what i get. any suggestions?

[jkoll15]

here is the boot log, if this helps:

: Security Warning: these home directory should not be owned by someone else or writeable :
: user=apache(48) : home directory is owned by nobody(99).
: user=zope(104) : home directory is group writeable.
: Security warning : eth0 is in promiscuous mode.
: Ê Ê A sniffer is probably running on your system.
AESctl: httpd-perl shutdown succeeded
AESctl: httpd-perl startup succeeded
s httpd: httpd: /lib/libc.so.6: version `GLIBC_2.2' not found (required by httpd)
AESctl: httpd startup failed
:
: Security Warning: World Writeable files found :

[dingman]

/usr/sbin/httpd: /lib/libc.so.6: version 'GLIBC_2.2' not found (required by /usr/sbin/httpd)

There's your problem. Figure out what version of glibc is installed, and make sure you either upgrade glibc to 2.2 (dangerous! everything uses glibc) or get a new version of Apache installed that works with the version you have.

If you didn't do anything that would have changed glibc or apache since the last time it worked, you should switch to single-user mode, re-mount your filesystems read-only, run 'fsck' on all of them, and fix anything it finds wrong. Then re-install any programs or libraries that have problems.