Welcome to WebmasterWorld Guest from 18.104.22.168
Forum Moderators: bakedjake
1. Boot into single user mode
(This is my root password)
2. Delete /etc/deny.hosts
3. Reboot server
Best to have them delete the whole configuration, rather than try to get it edited. Much better chance of it working first time and keeping your bill down.
* If it is just YOUR IP that is denied... go and use someone else's connection... a friend, or the IP at an internet cafe (just change your PW when you get home)