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csrss.exe using all my CPU when in Photoshop CS2

Will go back to normal after 10-20 seconds



3:45 pm on Feb 7, 2007 (gmt 0)

10+ Year Member

Hi guys, here is my current system setup:

Windows XP Home SP2
P4 2.8GHz
Radeon 9200 128MB video
120GB hard drive
Photoshop CS2 9.01

When I am using Photoshop (no other programs do this) it will out of nowhere stop responding, I look in my task manager and I see that csrss.exe is using 85%-90% of my CPU while Photoshop is using the rest. Photoshop will not respond at all during this time, after 10-20 seconds everything will go back to normal, but sometimes it's one time after another and I end up closing Photoshop out because I can't work like that.

I looked up what csrss.exe is and know it's a part of the windows installation having to do with graphical components. I still have no idea why it started doing this.

I know it's not a virus as I run a weekly maintenance and scan for everything, plus I installed a new hard drive and formatted it to put XP on it fresh.

Does anyone know what I can do to fix this problem or where to go to at least try some things that has worked for other people?

In the meantime I hope Adobe fixes this in CS3 or Microsoft releases an update to address the issue.


3:54 pm on Feb 7, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Have you tried upping the memory usage in Photoshop Preferences?


5:59 pm on Feb 7, 2007 (gmt 0)

10+ Year Member

I just bumped the memory usage up to 70%, restarted PS and still the same thing happens before I even have a chance to open a file.

I'm almost ready to download the beta version of CS3 and hope for the best. I'm willing to try pretty much anything to fix this problem if anyone has any other ideas.


6:20 pm on Feb 7, 2007 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member

Have you done the usual housekeeping routines:

antispyware scan
virus scan
patch updates

Are you loading too much junk at startup?


6:21 pm on Feb 8, 2007 (gmt 0)

10+ Year Member

Installed the beta of CS3 and the first few times it still did it. I worked a little in it today and it didn't do it that I noticed... (knock on wood).

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