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Got charged twice for last billing

         

ganderla

5:15 am on Apr 15, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I just noticed that my bank account was charges twice for my last adwords statement. Can anyone check to see if this has happened to them?

SlimKim

6:55 am on Apr 15, 2006 (gmt 0)

10+ Year Member Top Contributors Of The Month



you got my attention, i see no duplicate charges, i'm sure they will make it right, contact your rep

facher

4:39 pm on Apr 17, 2006 (gmt 0)

10+ Year Member



I actually noticed a duplicated charge that took place over the weekend for one of our clients...

JKelly

7:59 pm on Apr 17, 2006 (gmt 0)

10+ Year Member



Me too, strange. Mine happened last Friday.

AdWordsAdvisor

10:35 pm on Apr 17, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yes, I've heard of this happening a few times in the past couple of weeks - specifically a couple of cases in which there were duplicate charges, and then a couple of cases in which there were duplicate 'authorizations' (which are not actual charges - and which drop off on their own after a few days).

In any case, if you see that this has happened in your account, then be sure to contact the AdWords support team. If you email, use the 'Contact Us' link within the effected account. They'll take care of it for you.

I'm sorry for the inconvenience.

AWA