I have been using this function for the past 3 years and in the past few months I have noticed my ads which use Dynamic keyword insertion are not displaying correctly anymore...
Any ideas?
Thank you!
Matt
Calls to AdWords leaves the reps more confused than I am. If you create a new creative, it starts displaying again. Eventually stops.
Dynamic keyword insertion - Turned Off?
...Thanks for the heads up, Google!
I'm not aware of such an issue, but I'll certainly look into it.
That said, with two posters reporting an issue in a extremely busy forum (and no reports elsewhere that I've seen, including in the several hundred emails I've read today), it is a bit premature to start thinking that it has been "turned off" with no notice. ;)
AWA
I've given up on e-mailing AdWords support unless i'm ATTN:'ing a certain rep. I can't say that I've successfully gotten a response to any of the messages I've sent.
Calling in almost always gets what I need taken care of, and I think that's the level of service that advertisers expect.
It's insulting when we spend half an hour writing out a detailed summary of problems we've experienced with the AdWords service, *Problems that would have been discovered in extensive beta testing,* only to receive a canned e-mail back from the AdWords team.
It would benefit Google financially in more than one dimension to start handling e-mail support in a more professional way.
