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Cross Channel tracking - DATA DISAPPEARED!

For several clients in 2 MCC

         

dave741

10:27 pm on Feb 25, 2006 (gmt 0)

10+ Year Member



I have access to 2 MCC. One MCC belongs to myself, another one goes under company I work for.

I had several clients in both accounts which were using Cross Channel tracking.

Now, for all clients (in both MCC) the data in Cross Channel tracking section disappeared! I cannot see any campaigns there.

I went through the history in the accounts and I can see only the date when I created the campaigns in Cross Channel tracking section. No date when the campaign was deleted, but the campaign is not there.

Angus Lovitt

12:37 am on Feb 27, 2006 (gmt 0)

10+ Year Member



The same thing has happened to me? has anyone else missing campaigns? I am soooo mad

dave741

7:03 pm on Feb 27, 2006 (gmt 0)

10+ Year Member



I was afraid, I am alone :-)

cline

7:30 pm on Feb 27, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Yes, it happened to me too. My Adwords rep reported to me that it was a widespread problem associated with the 24 Feb system upgrade. The engineers know about it and are working on it.

dave741

3:43 pm on Feb 28, 2006 (gmt 0)

10+ Year Member



The data were juste resurrected...

AdWordsAdvisor

9:39 pm on Feb 28, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The data were juste resurrected...

Now, that is good to hear. ;)

AWA