to Google... sorry to go the forum route, but I need to find out if I am the only one encountering these issues
Is anybody else using the Client Center and having severe performance issues with it?
I mean like 20-40 seconds just to login and go from screen to screen?
I've been working with Google on this for about 2 months and they swear it is a local issue to me -- even though I have tested it from multiple ISPs, using multiple browsers and multiple operating systems and configurations.
The past few days it's taking 30seconds-2 minutes to load a single page change, and I've had a few basic reports take over 20 minutes to run.
I'm guessing it's due to everyone trying to make changes to their account at present, and the server load of Google estimating so many new keywords.
Slower then usual latelyb ut I am sure that is load.
The last few days have been awful though, last night (read when the US is using the system) it took me 6 hours to set up 45 ad groups, that's with pre-written text. 8 minutes for something that should take around 1.
Maybe using the system at off peak may help.
Getting 403 Forbidden errors today. It's maddening.
Of course my account rep pacifies me when I call in. That's really nice, but #*$!ing useless of her.
It was simply exasperating waiting around for AdWords to complete my requests, so in the end I set Opera to play a sound whenever pages loaded completely - leaving me to get on with other stuff while I waited for AdWords.
bakedjake
Broke Broke Broke Broke Broke Broke
Getting 403 Forbidden errors today. It's maddening.
Of course my account rep pacifies me when I call in. That's really nice, but #*$!ing........
Heard that one! Got a great rep trying to pacify me, but when it's this bad and I need it so much I'm not easily pacified.
Reps say It's me, my local issue, all is fine on their end.
I'll certainly pass the feedback from this thread along, and also ping the tech team right now to make sure they're aware of what is being said here.
AWA
Hopefully Google will realize there are more that just the few posters here that are likely having issues.
I've made some calls and a few other buddies went back to using individual client logins a month or so back rather than the client center.
I've had an on going email conversation with Google about this and I'm sincerely hoping AWA can get somebody to work with me to get these issues resolved.
;)
Ooh right now I'm getting 1-2 second response times. It's like I got broadband for the first time again :P
We are speaking only about the AdWords Client Center Tool.
Is you comment in reference to the "AdWords Client Center"?
Certainly an improvement over the stupidity from the last 3 days.
Any response yet from the engineers on Client Center performance?
It appears things are improving a bit, but the performance is still not near what it was 45 days ago.
So, I assume you have actually gotten their attention, they have actually found some issues, and they are finally beginning to take action?
Yes? No? What?
AWA?Any response yet from the engineers on Client Center performance?
It appears things are improving a bit, but the performance is still not near what it was 45 days ago.
So, I assume you have actually gotten their attention, they have actually found some issues, and they are finally beginning to take action?
Yes? No? What?
Well, the 'slow down' seems to have effected me too, as I'm just now getting time to post a few on WebmasterWorld for the first time today. Let's see now, walking in the door to starting to post: 15 hours and 40 minutes. Now that, my friends, is slowness. ;)
Anyway, the bottom line is that engineering is working as a very high priority to improve speed both in the near-term (as you've noticed), and in the long-term as well. I do apologize for the current slowness that some of those with larger accounts are experiencing.
AWA
Although having to login in each account is a pain, it’s still better than waiting 2-3 minutes every time you click somewhere.
Yes, I use the MCC. And this morning it's utterly unusable. I think I'll open the front door and watch the torrential rain instead.
Unusable!
And now I even got a message that all my ads where shut down because my credit info wouldn't be correct. Just checked my invoices and all is gone...
I just hope holidays are over soon so they wouldn't fiddle with it too much... After all, we are their moneymakers...
