Success talking to AdWords staff?

Getting info out of them

[theanswer]

I got the opportunity to speak with someone on the AdWords staff and they shed some enlightening info. (stuff that can't be found on their main website...)

Since I'm sure many of you out there have experience directly with their staff, I'm curious if they have told you any possible gems about their service that could be of use to all of us.

I don't want to give too much away about what I know (yet), but one small thing I was told is how their clients are broken into a number of tiers based upon their spending.

Details ahead.

[hannamyluv]

Hmm, the tiers would be interesting. It is known that they have them (it's how they figure out who gets what xmas gift) but I don't think I've ever seen anything on what they are.

I really don't have that many problems with adwords so I don't talk to their staff that much, so I never really get anything out of them. Maybe I should just try calling them up and chatting. It sounds like it might be worth the effort. :)