Competition using mysiteURL.com in Ad Title

Competition runs out of ideas

[shaadi]

They are actually using "mysiteURL.com" in the ad title of adwords. Clearly misleading the visitors using the our domain name and trademark.

I have written to G for three times, even mailed them on adwords-support but yet no reply.

What should be the next steps?

[inferno]

call them.

[inferno]

let em also say googles email response is next to worthless, phone is the way to go.

[FoundAgency]

We have this happen to several of our clients every month. Usually what happens is that someone created an ad using the {Keyword} variable and one of the keywords in the adgroup is our client’s domain name.

Our first approach is to email the advertiser. If we don’t get a response within a couple of days we send them a legal letter. We have a standard legal ‘cease and desist’ letter that never fails to get the ad removed.

[bweebco]

Email their host with a DMCA complaint or so on as well, show the host what they are doing and they will take it down.

[stroudtx]

We accidently used a keyword that promted a competitor to email us and request taking it down. We of course did and that was that. I'd try that approach first.

Good Luck!