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Account Suspended Due to Ex-Employer

Google Account Suspended

     

kushmania

10:28 pm on Jan 12, 2012 (gmt 0)

10+ Year Member



Today was one of those WOW/WTF days. I found out that my personal google account, unused for months, was permanently suspended because of a relationship between my account and a former employer.

... and thats not the kicker

To resolve the issue, I have to talk to my former employer (who has complete disregard for G's policies), and ask them to comply inorder to get my account back in good standing. Also happens to be part of the basis why I don't work for them.

hmmmm ... nice going Google

kushmania

10:31 pm on Jan 12, 2012 (gmt 0)

10+ Year Member



btw... never used my personal credentials while working for anyone. how did they even make a 'connection'

piatkow

1:24 pm on Jan 16, 2012 (gmt 0)

WebmasterWorld Senior Member piatkow is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



The only possibilities that I can think of were using the business address as your correspondence address at some point, using a company email address for account registration, or logging in to the account while at work. I would have thought the first two most likely.

Did you perhaps register using your office email so you could see the response in business hours then change it to your personal email address?

kushmania

5:03 pm on Jan 16, 2012 (gmt 0)

10+ Year Member



Thanks Piatkow,

nope, never used the business address for my employer for that, nor did I log in from work. In fact, I haven't used my adwords account during my employment there.

It's really unfortunate that they would tie my personal account with my employer, I think boderline infringement of privacy. I've spent close to $20 million with adwords through my career, advocating adwords good practice. My last employer is the only one who just didn't care.

bwnbwn

8:35 pm on Jan 25, 2012 (gmt 0)

WebmasterWorld Senior Member bwnbwn is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



kushmania did you ever take your laptop to work there then take it home?

Habtom

9:12 pm on Jan 25, 2012 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



was permanently suspended because of a relationship between my account and a former employer


Are you sure it is because of the relationship with your former employer? Recently Google has been shutting down active and non-active accounts without giving any specific reason. There was a thread here with people complaining about that.

kushmania

2:59 pm on Jan 30, 2012 (gmt 0)

10+ Year Member



Sorry for the delayed replies folks.

bwnbwn - I'm thinking that the laptop could be the main connection, because I used my personal one for work when I was away. I really think that they should have a separate policy for advertising professionals. I don't know a clients prior history until I log into their account.

@Habtom - I am 90% sure that that was the reason. The robo rep on the phone listened as I went down the list of former clients and employers (because they are not allowed to tell you who) and 'hinted strongly' that my former employer was it.

bwnbwn

6:51 pm on Jan 31, 2012 (gmt 0)

WebmasterWorld Senior Member bwnbwn is a WebmasterWorld Top Contributor of All Time 5+ Year Member Top Contributors Of The Month



It is the culprit. I would contact the rep again ask for a reconsideration that your no longer an employee there and that all ties have been severed between you and them.

I have feeling you should get your personal account back after proving your not responsibile for a company from a personal account.

I would look into clean sweep on the laptop and go fromn there.
 

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