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Is AdWords "Billing Content Change" Email Legit?

May be legit but doesn't look it.

     

netmeg

6:23 pm on Mar 15, 2011 (gmt 0)

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Received emails today from billingcontactchange-americas@google.com about confirming/changing billing details for clients who are on invoice terms.

Now, I checked the headers, and it *looks* like it might have come from Google. But the email itself looks kind of skeevy, and I'm not replying to it (even though I do need to make some changes)

If it *is* legit, suggest Google find a better way to communicate this - like through our account interfaces. There's been way too many AdWords phishing attempts, and smart account managers shouldn't touch it.

If it's *not* legit - then consider this a report of such.

limoshawn

7:06 pm on Mar 15, 2011 (gmt 0)

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I got one to, it's a very good fake if it is fake, google fail if it's real.

LucidSW

2:40 pm on Mar 16, 2011 (gmt 0)

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Google doesn't send such emails. It's a phishing attempt.

rustybrick

12:16 pm on Mar 17, 2011 (gmt 0)

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Nope, it seems real, see

[google.com...]

limoshawn

12:52 pm on Mar 17, 2011 (gmt 0)

5+ Year Member



I hope that not many people got that email, talk about muddying the waters.

pageoneresults

2:18 pm on Mar 17, 2011 (gmt 0)

WebmasterWorld Senior Member pageoneresults is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



billingcontactchange-americas@google.com


What kind of frackin email address is that? Google, you should really know better than to do something like this. Especially with a spammy looking email such as the above. I sure as hell wouldn't touch that one either, it would have gone straight to the bin, if it made it past my junk mail filters.

engine

2:27 pm on Mar 17, 2011 (gmt 0)

WebmasterWorld Administrator engine is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month Best Post Of The Month



Yeah, I agree, it's something they could, and should have done via the interface.

The phishers will have caught on to this by now and will be prepping their missives.

netmeg

2:27 pm on Mar 17, 2011 (gmt 0)

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Thanks @rustybrick.

It's certainly not the way I'd go about communication of this nature. AWA, if you're still out there, you might pass this up the chain.

limoshawn

2:41 pm on Mar 17, 2011 (gmt 0)

5+ Year Member



@netmeg not sure if this was the case for you but, the one i got was for an old account that hasn't been used in years (maybe 4 years, sold the business that was being advertised), I wonder if this was just an attempt to get some old accounts interested again?

netmeg

4:04 pm on Mar 17, 2011 (gmt 0)

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



No, mine came in for current accounts (just accounts that are on invoice terms and don't pay via credit card)

ken_b

4:18 pm on Mar 17, 2011 (gmt 0)

WebmasterWorld Senior Member ken_b is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



I got an email this morning telling me that my ads were not running because there was a problem with my AdWords account.

I don't have, and never have had, an AdWords account.

netmeg

4:32 pm on Mar 17, 2011 (gmt 0)

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



THAT one is a common phish.

(And is why email shouldn't be medium G uses to communicate on billing issues)

limoshawn

4:49 pm on Mar 17, 2011 (gmt 0)

5+ Year Member



the account that I received the email for was on invoice terms also.
 

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