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Email from Adwords Offering Help/Consult

Anyone else?

     
7:12 pm on Jan 10, 2011 (gmt 0)

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I received an email this morning from google offering a phone consult for our account. I don't see anything about it inside our account, though. I think I saw free consults in the help forums a few days ago, so I don't know if this is something they are doing across the board?
3:48 pm on Jan 11, 2011 (gmt 0)

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They are optimizing the campaigns of AdWords accounts and new clients SEM/PPC companies build up. They do the campaign management for the first month and then hand all work off to the search marketing agency.
4:22 am on Jan 14, 2011 (gmt 0)

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I actually took the offer and contacted Google by email and scheduled an appointment for the rep to call me. Since I have caller ID, the call was from Google. Our conversation was about 45 mins long. I did learn 1 or 2 things that I should pay more attention to, but overall....if you know Adwords and you have good QS...not much more you can get info. I tried to get any "secrets" off the rep, but all his info is what Google publish.

DK
9:22 pm on Jan 16, 2011 (gmt 0)

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I haven't talked to them yet, mainly because they want to call me at 6 a.m. my time, and the rep's suggestions in the initial email included turning on paused campaigns, which are off because we are not running those websites anymore. I figure if that's the kind of "help" we are going to receive, it's not worth getting up at 6 a.m.
10:23 pm on Jan 16, 2011 (gmt 0)

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See my 'Google is stupid' thread from a week or two ago.

Besides, has anyone EVER had good things to say about a Google adwords review? Not in the many years I've been reading.

You can get better support privately.
 

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