Forum Moderators: buckworks & skibum

Message Too Old, No Replies

Adwords CC processing needs upgrade

         

vanderbolt

6:20 pm on Dec 31, 2004 (gmt 0)

10+ Year Member



Today I find out that my account was paused because Adwords could not process a CC payment. The problem is with Adwords processing and not with my CC. I had to reenter the same CC info to get it started again.

I spend a very substantial amount of money each month and find this unacceptable. Adwords looses very little by pausing the account, yet I as a customer loose out on all the traffic and sales. It seems to me that nobody at Adwords has thought of setting their CC processing to make a second payment attempt before pausing an account.

I am interested to hear about your experiences with this problem?

Robsp

7:33 pm on Dec 31, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I would say that when a long time advertiser gets some CC trouble a few retries and some slack regarding pausing would make a lot of sense.