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Is it possible to get a Google Adwords Representative assigned to you?

     
8:57 pm on Mar 2, 2010 (gmt 0)

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Does Google have applications to get someone on their end to be our dedicated account rep? Are there requirements for this? I can't find anything on their end saying how this can be put together, or even if they still exist.

Does anyone on here have an account rep at Google?
2:53 pm on Mar 3, 2010 (gmt 0)

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I doubt you can get one. Many of the people who previously had one have lost him/her. They seem to have cut back a lot on support, and push people to the forums for answers (which is completely unsatisfactory as far as I'm concerned, but they don't listen to me)
3:47 pm on Mar 3, 2010 (gmt 0)

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We've got a few teams of Google reps (clients from different industries have different teams) and don't bring on new clients very often. We do, however, spend more money than I ever thought was possible in one day. I think that is the key to ever getting one assigned to you.
4:06 pm on Mar 3, 2010 (gmt 0)

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PayMePerClick - how much is a lot? Is your monthly budget over $20,000?
10:11 pm on Mar 3, 2010 (gmt 0)

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If you spent over a million, they'll not only give you an account rep, they'll also send you a refrigerator :)
6:09 pm on Mar 9, 2010 (gmt 0)

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We spend 1 mil/yr and they gave us an adwords, analytics, account specialist and a youtube rep. I get as much insight as I can as they suggest ways of spending more money. It works out ;-)
7:11 pm on Mar 9, 2010 (gmt 0)

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It will be my dream to be able to spend $1 million one day!
8:12 pm on Mar 9, 2010 (gmt 0)

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Thanks all - just heard from another friend on the agency side that Google assigns reps when you have a minimum spend of $6000. Of course, that may have been before they started pulling reps off everyone's accounts.

Thanks for all the help though!
6:07 pm on Mar 27, 2010 (gmt 0)

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We manage several million USD/yr and Adwords took our rep away! :(
12:31 am on Apr 1, 2010 (gmt 0)

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We have several reps.

Generally, they want to see $6K/mo to start and the account has potential to grow to $20K or more within 3-5 months.

Our reps are incredibly helpful. Friendly, easy to deal with. We share personal cell phone numbers so there is always the ability for communication.
1:19 am on Apr 1, 2010 (gmt 0)

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We have several reps.

Generally, they want to see $6K/mo to start and the account has potential to grow to $20K or more within 3-5 months.

Our reps are incredibly helpful. Friendly, easy to deal with. We share personal cell phone numbers so there is always the ability for communication.


Sounds like you were looking for the MSN forum. ;)