How to get-off google adword ban?

question about why google banned me but still charge my credit card

[javex]

Hello everybody.

I've been using google adword for some months, with good results. After this somebody at google stopped my announce because they found a "dialer" on my website.

I've known this only after asking why announces where blocked, because nothing has been emailed.
Of course, there was no dialer on my website, but just a payment system (linked from an external url) using phone manually. Ok, google seems not to care about that and my account was blocked.

Explain: not just blocked, but Frozen: everything was ok, but impressions Zero. No way to restart.

I created a new account for adword, with same names and credit card... been charged of 5 euros, but again: everything ok, but none impressione. Contacted google helpdesk, and after a week they told me I was banned.

Asking what I could do to restart, but still waiting (3 months).

So I started a new account, with my brother credit card, everything ok. Credit charged of 5 euros, new url for announces... but NOTHING again. In the personal panel, it says I've to pay 5 euros, even if I already paid for it. Nobody answers at may requests of assistance.

Looks like google banned all my domains, IP, family and so on!

What can I do?

NB: I've a similar account for google adsense program, which is 100% working on the same websites!

[bcolflesh]

"dialer" typically refers to an ActiveX object that attempts to install a trojan on the target machine - seen on many free hosting accounts.

[javex]

yes, I know. But I've got a dedicated server, with no dialer or other kind of activeX... any way the incrimanated link was on 1 of my 5 domains.

[farside847]

I would email Adwords support, explain the situation, and ask to be re-evaluated.

Creating a new account instead makes it look like you are trying to cheat the system.

[javex]

Also this has been done at least 20 times, in 2 different languages.

[Sowe]

Forget it, they will never ever again let you in. Be lucky that your ads were running so long. All my ads are disapproved since march for this dialer link. Also my account is closed because of this. Tried also to open another account with ads without this dialer link but it was to late, if you have one account that was closed you can't open another one.

"dialer" typically refers to an ActiveX object that attempts to install a trojan on the target machine

That's not what we are talking about here, these are no active-x dialers. Active-x dialers trying to autoinstall on the users pc. The dialers we are talking here are only a static link to a dialer on the join pages as additional way of payment, for users without credit cards or for users who don't have the possibility to send bank transfers. It's only an additional way to pay, nothing that downloads/installs automatically.

So javex, your problem is that your ads are beeing reviewed by the UK/Ireland support staff who is absolutely strict with this weird rule to not allow this additional paying option.
The US review team applies a different rule to their advertisers, for them this additional dialer link/payment option is ok, they are not disapproving ads because of this dialer link. I got this black on white in an email from the US review team.
Thats the reason why the US adwords advertisers can still advertise those sites while European adwords advertisers get their accounts closed for doing the exact same thing.

[javex]

OK, what about if I create a new account using new info, new credit card (of my girlfriend for instance) and registering on google.com as US resident?

there must be a way to start using adword, I need it for my customer's websites...

[veroxii]

So I started a new account, with my brother credit card, everything ok. Credit charged of 5 euros, new url for announces... but NOTHING again. In the personal panel, it says I've to pay 5 euros, even if I already paid for it. Nobody answers at may requests of assistance.

Looks like google banned all my domains, IP, family and so on!

Now lets not get paranoid here. How can they know it is you, the same person? There must be some link between your previous account and the new one. Or you're trying to do the exact same thing?

I'm not condoning any of this btw, but did you:
1. Use a new credit card?
2. Use a new email address?
3. Use a new domain name?
4. Use a new ISP?

-V

[Sowe]

and registering on google.com as US resident

if your billing address is in the US you can do that. But don't forget to change everything in your account, own landingpage domains, other ads, other affiliate codes...

[tntpower]

My experience:

1) Use friends' or families' credit card, of course
2) Billing address: never be the same billing address with your credit card
3) Change your IP (change ISP is better) & Change your machine name & clear all browser temp files & cookies.
4) Never logon your new account with the IPs you ever used

That's all.

I am not sure about Europe. But in US & Canada, G$ are able to detect your physical location. It cannot specify your street #, but it can basically locate your area. I guess, the first 6 digits of your phone # (#*$!-xxx-xxxx). Some rumors say G$ can get your location in blocks level.

[Jon12345]

I don't see how Google could get part of your phone number. Surely when you connect to your ISP, your phone number remains confidential?

[tntpower]

Your billing information contains phone number

[Jon12345]

Sorry, I may have misunderstood you.

"But in US & Canada, G$ are able to detect your physical location"

I thought you meant Google can detect your location by your internet connection and that somehow the number from which you dial into your ISP reveals the number to Google. Is this so?

Or do you mean that they look at the phone number on your billing address and see if the location the number implies matches the billing location? Is that what the rumours say?

[tntpower]

I thought you meant Google can detect you by your internet connection. Do you mean by the number on your phone bill only? Is that what the rumours say

Yes. Your IP speaks a lot. Of course, your billing information also speaks a lot. But your cannot change your billing information now and then, right? Even small company like MaxMind can get your physical location by your IP, let alone G$.

By the way, simply use proxy to log on your new G$ adwords account is not enough. I don't know why. It is supposed to work since proxies hide your real IP but some folks use proxy and still be detected and their new account was frozen as well (no impression but can login anyway)

[Jon12345]

I've just gone to that site you mentioned. Very interesting technology. I didn't know that your IP address is tied to a location. I thought it was something to do with who you go with, rather than "who you go with and your location".

What about dynamic IP address ISP's? Are their IP addresses based on regions also?

[tntpower]

What about dynamic IP address ISP's? Are their IP addresses based on regions also?

Sure. IP is bound with physical locations. But it changes slightly frequently.