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Adwords Support

its actually a good story

     
7:40 pm on Sep 22, 2009 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



i had an issue with a dormant account i had years ago.

cancelled and can not be reactivated.

i had an oustanding bill.

so it was time to start some new campaigns, and the support (via email) was actually great.

they responded to my emails usually within 24-48 hrs, and was very comprehensive.

re-activated my account less than 24hrs after i took care of my outstanding balance, and im back on the road.

i was impressed.
there is hope.

10:42 am on Sep 26, 2009 (gmt 0)

5+ Year Member



They're got their priorties straight... always have good response from the ad team too!
10:44 am on Sep 26, 2009 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



Of course they are responsive, you are paying them.
2:54 pm on Sep 28, 2009 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



as well as they should be.

i think it helped when i told them i have a "huge" budget awaiting approval and i want to give it all to them...!

3:02 pm on Sep 28, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Who will stop money coming to them in hard times? Leave apart Google any good company will respond like this only to get some extra cash.
3:08 am on Sep 29, 2009 (gmt 0)

10+ Year Member



I disagree.

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