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Are everyone's stats really lagged right now?

     

Soze

6:20 pm on Feb 14, 2009 (gmt 0)

5+ Year Member



Mine haven't moved in what appears to be many hours.

petra

6:24 pm on Feb 14, 2009 (gmt 0)

10+ Year Member



I'm not using Adwords, but Adsense stats have not updated for more than 7 hours now

Simsi

6:29 pm on Feb 14, 2009 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



Yup, aw def stuck for a few hours here too.

Dlocks

6:35 pm on Feb 14, 2009 (gmt 0)

5+ Year Member



I'm seeing the same Adwords and Adsense stats for about 7 hours.

I hope my new Adwords campaigns I started yesterday are not consuming all my budget.

Soze

6:46 pm on Feb 14, 2009 (gmt 0)

5+ Year Member



I think it's just the reporting. I paused and started some ads, and they paused and stopped correctly.

It is possible that you are using up all your budget, but a simple check would be to see if your ads are still running. If they are, then you know your budget is still OK.

netmeg

7:15 pm on Feb 14, 2009 (gmt 0)

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



I'm sure it's just reporting; AdSense has been stuck for hours, so AdWords probably is too. Whatever happens to one by definition happens to the other.

kedpayne4

7:23 pm on Feb 14, 2009 (gmt 0)

5+ Year Member



Yes, I have been lagging for about 5 hours now (now is 2:20 EST)

kedpayne4

8:17 pm on Feb 14, 2009 (gmt 0)

5+ Year Member



Can anyone verify that they are still down (no reporting). I don't see any mention of it in the Google forum (it's now3:17PM EST) Thanks for anyone who can verify either way

vphoner

8:24 pm on Feb 14, 2009 (gmt 0)

10+ Year Member



Mine are still frozen since early this morning. My ads are still showing. Must be a glitch at google.

kedpayne4

8:34 pm on Feb 14, 2009 (gmt 0)

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Thank you for the verification - and sorry, btw, to NetMeg if I bugged you.

mortgagemax

9:33 pm on Feb 14, 2009 (gmt 0)

5+ Year Member



Just call them up. Oh wait .. they don't work on weekends (and holidays and evenings) .. never mind.

black

9:40 pm on Feb 14, 2009 (gmt 0)

10+ Year Member



stuck for me too

nomis5

9:47 pm on Feb 14, 2009 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



No movement here in the UK for most of the day. Unusual though that Adsense and Adwords are both stuck at the same time. I haven't seen that many times before.

bears5122

10:39 pm on Feb 14, 2009 (gmt 0)

10+ Year Member



Mine's been lagged since the morning. Ads still showing and traffic still coming in. It happens from time to time, it'll update eventually.

Soze

10:42 pm on Feb 14, 2009 (gmt 0)

5+ Year Member



It's getting annoying. I'm seeing a slow down in traffic on my side, and I can't attribute it to anything because these stats are lagged. It's been probably 10 hours now.

Nick1999

10:52 pm on Feb 14, 2009 (gmt 0)

10+ Year Member



Yes mine been stuck since I last checked 10 hours ago.

Dlocks

11:17 pm on Feb 14, 2009 (gmt 0)

5+ Year Member



Just call them up. Oh wait .. they don't work on weekends (and holidays and evenings) .. never mind.
Yeah, still unbelievable they don't have any support during weekends, holidays, evenings for something that is basically their (multiple billion dollar) core business.

They should at least have a status page where they inform their client about the current Adwords (and Adsense) status.

SuperF

11:46 pm on Feb 14, 2009 (gmt 0)

5+ Year Member



Stuck, plus individual ad groups add up to $100, but the total is tens of thousands (ordinarily not possible).

SuperF

12:12 am on Feb 15, 2009 (gmt 0)

5+ Year Member



Actually, we had a massive blow out, because our software could not pause our ad, because Google's reporting was down.

AdWordsAdvisor

12:27 am on Feb 15, 2009 (gmt 0)

WebmasterWorld Senior Member adwordsadvisor is a WebmasterWorld Top Contributor of All Time 10+ Year Member



Regular readers of the forum will be shocked to see me here over the weekend. ;)

I've missed out on the stats delay, and this whole thread, having been away from the house, computer and phone until just a few minutes ago.

Upon getting home, I fired up my computer to find both emails and IM from a number of product folks asking me to post here on WebmasterWorld once we have a good overview. So please know that product folks were paying attention to this forum, and their desire was to get you the info ASAP.

They should at least have a status page where they inform their client about the current Adwords (and Adsense) status.

I have been having a few conversations recently about his very subject - and will pass your feedback along to underline the point.

In any case, I need to figure out where we stand with the stats updating - and will post again shortly after I have been able to pull together a summary of info from various sources.

Bask ASAP. Many thanks for your patience, in the meantime.

AWA

AdWordsAdvisor

1:18 am on Feb 15, 2009 (gmt 0)

WebmasterWorld Senior Member adwordsadvisor is a WebmasterWorld Top Contributor of All Time 10+ Year Member



OK then. Back again.

Below you will find a summary in bullet pointed form, regarding the subject of this thread.

Mods - please note that, per a recent conversation via sticky, I am not quoting an email here. I am paraphrasing some information that I asked to be sent to me in a document. ;)

===============================================================

* There was a stats issue in the Ads system that affected stats related to Adwords, AdSense, TV Ads, and GFP.

* The issue started at roughly 4AM PST on Sat 2/14/09 and lasted several hours.

* The issue only affected stats and reporting. AdServing was not affected and all ads continuted to run as normal.

* Account access was normal during this time.

* As you can imagine, AdWords engineers are working to get all stats back online/up-to-date ASAP. The update process has started.

* No stats have been lost

* It is anticipated that by the end of today all basic stats at the Adgroup, Campaign, and Account level will be current.

* Advanced stats such as Product Placement Reports and Query reports for Friday, Saturday, Sunday are anticipated to be available by Tuesday 2/17/09

===============================================================

As a completely off-topic aside, I also learned something very interesting - which I'll have to think about some more: working with the product people and posting on WebmasterWorld with this update was way more fun than what I was doing before I got home and turned on my computer!

All that said, I thank for your patience - and we apologize for the worry, concern and inconvenience.

Best,

AWA

SuperF

2:34 am on Feb 15, 2009 (gmt 0)

5+ Year Member



Not fun for us. A competitor took advantage of the stats being down to ruthlessly attack us.

Soze

8:52 am on Feb 15, 2009 (gmt 0)

5+ Year Member



Any ETA when reporting will be back to normal speed? Still looks a little behind for today already.

eWhisper

11:48 am on Feb 15, 2009 (gmt 0)

WebmasterWorld Administrator ewhisper is a WebmasterWorld Top Contributor of All Time 10+ Year Member



working with the product people and posting on WebmasterWorld with this update was way more fun than what I was doing before I got home and turned on my computer!

product is always the best department to work with :)

Thanks for keeping us posted.

Rehan

4:27 pm on Feb 15, 2009 (gmt 0)

5+ Year Member



It seems like clicks are being reported properly this morning, but impressions are lagging.

[edited by: Rehan at 4:27 pm (utc) on Feb. 15, 2009]

jesso

1:11 pm on Feb 16, 2009 (gmt 0)

5+ Year Member



My conversions are almost non-existent, I thought my site had an issue bu I now realize I may be Google, anybody else not seeing their conversions ?

Dlocks

5:43 pm on Feb 16, 2009 (gmt 0)

5+ Year Member



* Advanced stats such as Product Placement Reports and Query reports for Friday, Saturday, Sunday are anticipated to be available by Tuesday 2/17/09
Looks like Adwords is using a lot of system resources today to make those reports complete.

It's almost not possible to manage my Adwords account today (via the web, not adwords editor). Loading...loading...loading...loading...

Vuchato

9:36 pm on Feb 16, 2009 (gmt 0)

5+ Year Member



My conversions are almost non-existent, I thought my site had an issue bu I now realize I may be Google, anybody else not seeing their conversions ?

Its saying that I have 0 conversions

MediaSpree

10:30 pm on Feb 16, 2009 (gmt 0)

10+ Year Member



Anyone having trouble matching Adwords clicks to Google Analytics? since the 14th I am reporting 0 clicks from traffic source of adwords (where I had hundreds of clicks in adwords) while my direct/none source has skyrocketed.

phranque

1:49 am on Feb 20, 2009 (gmt 0)

WebmasterWorld Administrator phranque is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



on a site with almost no direct traffic and predictable adwords clicks, i saw zero paid traffic for feb 13-15 and an equivalent jump in direct traffic for that period.
 

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