Ad Text Trademark Term suspension

[Mark_Sear]

We offer services for data recovery from a range of systems and as such have been running Ad-Words including some with the line
"UNIX, Windows, Mainframe or MAC" which Google has suddenly decided contravenes some aspect of Adword policy unless we remove the word "MAC".
Apart from seeming a bit daft, Mac is no more a universal trademark than Windows or UNIX, wouldn't the people at Apple be a bit upset if no one could advertise their products for sale?
Anyone else run into anything similar/know the best way to approach Google about it?

[phranque]

welcome to WebmasterWorld [webmasterworld.com], Mark_Sear!

the google adwords learning center page on trademarks [google.com] should help you figure out where things may have gone wrong.
google isn't in the business of protecting trademarks, but they respond to complaints.
maybe apple complained (and microsoft and the open group haven't yet).

ianal but maybe if you ask nicely you can get permission from apple to use their trademark - maybe even if you spell it properly in your ad copy, as in "Mac", not "MAC"...

[Mark_Sear]

Thanks, I think I'll just change the ad and not lose sleep over missing out on the occaisional ZZZ system user.