Adwords Editor "xulrunner.exe" Problem

[avalon37]

Seriously, we can we get this fixed already? This happens ALL THE TIME and makes you logout of Editor and login back in and now even that isn't working. Why is this such an ongoing problem?

[avalon37]

Boy it would be nice is they fixed this - over and hour now and still not working.

[avalon37]

2 days later and Google cannot help me get Editor working again.

"One or more post or validation operations have not completed last time Adwords Editor was run."

Is the error mesage; deleting and reinstalling does not work. The problem seems to be somehow tied to the email and login information, but of course no one is saying that will fix it. Maybe I could just change the login info?

[avalon37]

Guess what? Still no resolution - shocking I know.

[robdogg]

If you want to resolve the xulrunner crashing issue you need more RAM. How much do you currently have?

In my experience computers with 2 gigs of barely crash, but those with 1 gig or less crash anytime you do the smallest task.

[avalon37]

Is 149GB a lot of memory? That's what I have. It has nothing to do with MY computer, it's the bugs in the software and connection. I probably make 1000 posts a day; if you made that many I bet you'd see the "xulrunner.exe" problem as often as I do.

[robdogg]

I make about 100 times more posts than you do. I have accounts with upwards of 1 million keywords. I have tested the load handling of Google Adwords Editor and I know the program like the back of my hand. I even have a direct link to the SQL database that adwords editor runs on so I can bypass the software interface.

so...

149gb is your hard drive space not your RAM. Look at your RAM space. It should be 256, 512, 1gig or 2 gig

[avalon37]

My computer is 1.99GHz, 2.00 GB of RAM. Intel Xeon CPU; the computer is not the issue. It's great you don't have the xulrunner.exe shut down errors I have...I'd love to for Google to tell me why they do happen so often for me. Thanks for trying to be helpful.

[robdogg]

you may still be putting to much load on your computer. We have over 30 computers here in the office and 80% of them had xulrunner error problems all the time. The most common solutions

1. More ram

2. Close out all programs while running editor

We were finally able to solve all issues by upgrading all computers to dual core Intel processors. So again, I suggest its a computer issue, not a software issue. Make sure you are not trying to do to many things at once.

[avalon37]

Wow not even 1 month did the reinstall fix work for...same error back again which will mean reinstalling Editor again. Great programmers over there at Google.