Welcome to WebmasterWorld Guest from 126.96.36.199
I have checked and double checked the number, just in case I was blind not to have typed it correctly and its always 100% correct. The same card and same numbers work perfectly online with other merchants like ebay and paypal.
I have written to Google adwords support through the adword site and await their reply.
What is the matter here? I don't have any other bank's card, though I tried another older card just to test, but that didn't work either.
Why is google's service quality so poor? This issue seems to be a constant plague that has not been resolved.
What do I do? :(
You can send G an email and ask them to review the problem in your account.
But if you have more than one account and they have the same problem, maybe one of your account can be ban by G.
It happened with a lot of my friend: credit declined, zero impression, and then banned.
Now they just wait and see what happen next.
[edited by: UnitedRigo at 5:39 pm (utc) on July 15, 2007]
I want to try to make another account with a different CC, different email and name, with postpaid method.. I dunno it will work or not...
I do recommend to that everyone use the google live chat. Its much better then endlessly waiting for email replies that never come.
As for me, its all over before it started. I don't have another card, so I don't see where this will go. Strangely, my card works with every other online merchant
If only they had accepted this earlier and saved me the trouble. As companies grow big and sales no longer come from few retail clients, the common habit tends to be a decline in customer satisfaction/servicing for small clients.
Had it been a major account holder that contributed a certain % to their bottomlines, I am sure the system would have been overhauled overnight.
Is it time for a regulator?