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Seven campaigns but only two show in Analytics

All campaigns in the same AdWords account

     

Susanne

3:57 pm on Mar 15, 2007 (gmt 0)

10+ Year Member



I just came upon a mystery in Analytics.

We have one AdWords acccount which contains seven campaigns. Two started last year and the last five started in the middle of February this year.

Now, I only find the first two campaigns in Analytics. How come?

netmeg

4:49 pm on Mar 15, 2007 (gmt 0)

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Are they all active, or are any of them paused?

Susanne

12:28 pm on Mar 16, 2007 (gmt 0)

10+ Year Member



All of them are active and receiving impressions and clicks every day.

Pengi

6:08 pm on Mar 16, 2007 (gmt 0)

WebmasterWorld Senior Member 5+ Year Member



Counl the new campaigns be to pages that don't have the analyics code added to them?

[edited by: Pengi at 6:08 pm (utc) on Mar. 16, 2007]

Susanne

7:01 am on Mar 22, 2007 (gmt 0)

10+ Year Member



Nope, all pages have analytics code! I have double checked the landing pages for our ads.

Any other ideas?

netmeg

3:19 pm on Mar 22, 2007 (gmt 0)

WebmasterWorld Senior Member netmeg is a WebmasterWorld Top Contributor of All Time 10+ Year Member Top Contributors Of The Month



Nope - you better contact Google.

narsticle

7:25 pm on Mar 22, 2007 (gmt 0)

10+ Year Member



is auto-tagging set to on?

Susanne

1:01 pm on Mar 25, 2007 (gmt 0)

10+ Year Member



Yes auto tagging is on.

All campaigns are in the same adwords account and there is no difference between them except in which countries they show.

[edited by: Susanne at 1:02 pm (utc) on Mar. 25, 2007]

karamkshetra

4:02 am on Mar 26, 2007 (gmt 0)

10+ Year Member



Click on contact support and shoot a mail to Google... They will get it rectified.

Susanne

3:23 pm on Apr 2, 2007 (gmt 0)

10+ Year Member



OK, the issue is solved.
I will share what I learned with you in case anybody encounters the same problem.

It seems Google wasn't able to attach the auto tagging code to some of our landing pages. Those specific landing pages are dynamic but we re-write on the server and remove parameters.

If you read this thread from the beginning you see that we have 2 campaigns that work fine and appear in Analytics. Those landing pages are dynamic and are not being re-written. Google attaches auto tagging code to them which is visible when clicking on an ad directly in the search engine itself.

Might be good to keep this in mind when working with complicated dynamic sites: it is not enough to check the ad by clicking it in the AdWords account. It will definitely work there because Google won't auto tag it. You must check it also directly in the search engine, where it gets auto tagged. Then only will you know for sure what your visitor is going to get.

Google also said that there was a problem importing "cost data" to the correct ptofile. If I understood correctly this was an error in Analytics and cost data was imported to the wrong profile.

Finally I was told Google was going to refund any money lost due to these errors.

Hope this helps somebody!

[edited by: Susanne at 3:24 pm (utc) on April 2, 2007]

 

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