Welcome to WebmasterWorld Guest from 184.108.40.206
Problem is....he created his account.....created a few ads and now it has been 5 days and no impressions at all.
He called support and they said they were going to have their "Tech Team" look at it.
Now from what I've read here on the hoard.....this account is acting like a "banned" account. He has never done adwords before nor anyone in his home.
So now my question. In looking into things further he access the Internet on his comunity high speed cable that about 100 other people share. It looks like they all share the same external IP address.
So do you think it is possible that someone in his neighborhood got kicked out of adwords and Google is tracking that IP address? Do you think this could be the reason if it is indeed banned?
What do you suggest he do?
I think you are trying to help him advertise his business on AdWords so his ad is placed on Google and possibly other sites, correct?
He probably has a really low quality score at this point.
These are things you want to look into:
Google will tell you what they recommend the cost per click should be and what the daily budget should be. See if you are close to those numbers. If it's too much money consider targeted phrases that aren't as competitive.
a, Is he in a restricted industry, where all ads have to be manually approved.
b, is the Credit Card registered in a different country, or similar, as in are you asking for invoicing in 1 country and logging in from another (yes boys, security filter is tripped on this 1 at times)
c, what's the TOOL within adwords showing as reason for ADS showing/not showing.
I am sure there are a few obvious 1's like, is the campaign unpaused, or targeting a differnt country etc etc, or it may just be a tech issue
at least he is up and running
always allow a few days for a new account in my opinion, and never set it live on a friday as its a painful weekend, unless you trying to go below the G radar in a closed industry