adwords going weird?

Card declines and interface problems

[magicdan]

Anyone seeing anything odd with Adwords? Some of our accounts stopped delivering yesterday by what looks like a card decline. Added a backup card and it took payments yet the messages remain in the accounts. Other accounts arent showing yet dont display a billing problem message...
Ive even had a few interface problems like date ranges not working properly.

[inbound]

We had a card issue last week, even though the card had not expired. Our adverts didn't stop showing (even though the payment didn't work) but we got a warning that they may stop soon.

We called and fixed the issue, but the warning on our MCC stayed there for over a day. I'd check to see if your ads are now showing, even if the warning is still there.

[magicdan]

Yea will double check, Sunday isnt the easiest day to work out whether Google or our bank are the prob.

[AdWordsAdvisor2]

magicdan,

Try resubmitting the card information today, if you get the chance. There were some reports of charges not going through for a few accounts late last week, but the billing team has it sorted out and everything should be able to process now. If it doesn't send an email in to support and alert them to the situation.

AWA2

[magicdan]

Thanks Awa2, Ive emailed our account manager today and will be on the phone as soon as the office opens.
The notification part of adwords hasnt worked correctly through the ordeal as the warning messages disappeared on adding a new card but the accounts are still dead in the water a day on. We didnt also recieve any emails suggesting there was a problem with billing but Ill pass this feedback on.