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Can't log in to Adwords

is it just me?

         

bnhall

2:58 pm on Aug 9, 2004 (gmt 0)

10+ Year Member



I've been trying to log in to adwords for the past 2 hours - always times out. Is it just me? Adsense login is working fine.

zomega42

3:00 pm on Aug 9, 2004 (gmt 0)

10+ Year Member



I got a "can't complete request" error an hour or so ago, but tried again and it worked fine.

chrisnrae

3:01 pm on Aug 9, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I had the same problem about a half hour ago when I tried to login. I'm sure it will be fixed soon.

kodaks

3:15 pm on Aug 9, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I have been able to login to mine all day.

Robsp

3:35 pm on Aug 9, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



No problems in the netherlands...

wrgvt

3:47 pm on Aug 9, 2004 (gmt 0)

10+ Year Member



I could log in earlier this morning but can't do it now.

one1xtyme

3:53 pm on Aug 9, 2004 (gmt 0)



I haven't been able to log in either.

dazz

4:02 pm on Aug 9, 2004 (gmt 0)

10+ Year Member



I still cant log

wrgvt

4:11 pm on Aug 9, 2004 (gmt 0)

10+ Year Member



Interesting, I have two AdWords accounts. One active, one pretty much dormant. I can login into the second account, not the first.

AdWordsAdvisor

5:32 pm on Aug 9, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'll keep my eye on this, and ping the tech folks to see if I can learn anything. However, I've not heard anything yet to indicate a system problem.

I'm assuming that those of you having issues have tried the normal fixes of clearing cache, and restarting? If not, you may want to give that a try. It is amazing how often a re-boot works miracles!

Also, if you're logging in from a bookmarked page, it may be time to delete that bookmark, log in from adwords.google.com, then re-bookmark.

Hope this helps. I'll post again if I learn more.

AWA

paulbeatty

6:33 pm on Aug 9, 2004 (gmt 0)

10+ Year Member



I have a very wierd one, when trying to log into my account it asks me if I want to create a new account, if I go through the process it tells me my email is already in use as an account, so I request a change of password, when I do that the whole thing starts again asking me to create an account and then telling me there is already one created. Circles, circles circles.

wrgvt

8:12 pm on Aug 9, 2004 (gmt 0)

10+ Year Member



I'm able to log in to both accounts this afternoon. I didn't do anything to enable it. Just normal work day, went to lunch, came back, and AdWords was working.

AdWordsAdvisor

12:37 am on Aug 10, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



...I've not heard anything yet to indicate a system problem.

I'm assuming that those of you having issues have tried the normal fixes of clearing cache, and restarting?

Also, if you're logging in from a bookmarked page, it may be time to delete that bookmark, log in from adwords.google.com....

So, I still haven't heard anything that indicates a widespread issue. Anyone still not able to log in after trying the above?

AWA