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Is AdWords down today? (10/16)

         

gempdx

3:46 pm on Oct 16, 2006 (gmt 0)

10+ Year Member



Hi,

I've been unable to get into my AdWords account today - when I log in, I get the following message:

"We apologize for the inconvenience, but we are unable to process your request at this time. Our engineers have been notified of this problem and will work to resolve it. Please note that using your browser's back button in AdWords can increase the likelihood of errors. If you think this was the cause of your error, please try again without using the back button."

Anyone else experiencing this?

-gempdx

Pengi

3:56 pm on Oct 16, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



It's OK in the UK at the moment, and I haven't noticed any problems all day.

netmeg

4:33 pm on Oct 16, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



I don't know about right now; I got a message from the Inside AdWords list that it was going to be down for maintenance between 3pm and 6pm Pacific Time today.

gempdx

4:44 pm on Oct 16, 2006 (gmt 0)

10+ Year Member



Hmmmm, well, maybe it's just problems with my account. I've been trying for almost two hours to log in (I'm on Pacific time) and I keep getting that same error.

Thanks for the replies, I guess I'll just keep trying.

gempdx

AdWordsAdvisor

9:56 pm on Oct 16, 2006 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hmmmm, well, maybe it's just problems with my account. I've been trying for almost two hours to log in (I'm on Pacific time) and I keep getting that same error.

gempdx, often in such situations, clearing cache and cookies, rebooting, and starting with a fresh login page (as opposed to a bookmarked page) will do the trick for you.

I don't know about right now; I got a message from the Inside AdWords list that it was going to be down for maintenance between 3pm and 6pm Pacific Time today.

Thanks for spotting that, netmeg, and for pointing it out as well. ;)

AWA

gempdx

10:58 pm on Oct 16, 2006 (gmt 0)

10+ Year Member



Hi all,

Well, after doing *all* of the troubleshooting suggestions from Google (clearing cache, clearing cookies, using FireFox, tweaking security settings, etc.) I *still* was never able to get into my account.

Apparently the rep is going to escalate the issue for me, if it turns out to be anything interesting I'll post what I found out.

Thanks everyone!

gempdx

MarketingJunkie

12:40 am on Oct 17, 2006 (gmt 0)

10+ Year Member



Here's what the Adword's blog says:

AdWords Maintenance on October 16
This just in, straight from our tech team:

We will be performing AdWords maintenance from 3 p.m. to 6 p.m. PDT on Monday, October 16, 2006. While all AdWords advertisements will continue to run as normal, you may not be able to retrieve reports or upload image ads during this time.

We apologize for any inconvenience this may cause.