New Account Confirmation Emails

Not turning up?

[sem4u]

Is anyone setting up brand new AdWords accounts finding that their confirmation emails are not turning up?

This has happened to two new accounts now and support have to be contacted in each case.

[Robsp]

I've seen this a couple of times yes. Support usually solves these pretty quick but it is annoying nonetheless.

[Sanenet]

Have you checked the Spam filters in the receiving email clients? Often they seem to end up there.

[AdWordsAdvisor]

Have you checked the Spam filters in the receiving email clients? Often they seem to end up there.

Thanks for bringing that up Sanenet.

Yes, this happens with some frequency, and may also apply to email sent from our customer service team.

So if you ever feel as if it's been an awfully long time since you wrote AdWords support, and you're getting a little miffed that you haven't heard back, well, please check your filtering. Such filtering is behind many 'no response' complaints.

;) AWA