No impressions showing today

is it just me?

[Boaz]

None of my campaigns (regardless of customer/topic) are showing any impressions (thus of course no clicks) since this morning. Anybody else experiencing this? My first thought was Google was extra slow today, but I don't see anyone else posting about this. My second was that maybe there was some credit card glitch - but the "my account" section shows no problems whatsoever...
Any idea what it could be, and assuming it's some glitch how to get Google's attention quickly so the campaigns will continue?

[Robsp]

It could just be the delay in stats. Look at the top account level that is where your most current data should be. I assume you did have traffic yesterday?

[Boaz]

Thanks, but yes I am looking at the top level of the account, and yes I had traffic for months now. All numbers for today for all campaigns (different clients) are 0.
I played around with one (one) of the campaigns yesterday, raising the budget, lowering it, raising it again, pausing it, but I didn't touch any other campaign.
Also - when I search for any campaign's ads, they don't show up, no matter if there is a limited daily budget for that campaign or an (effectively) unlimited one.

Sent off an email to Adwords support, but that will probably take "years" and in the meantime the damage is done (that is even assuming they won't just say "everything is okay"...).

It's been at least 7 hours now and all numbers in the account are still 0. Any idea what I can do?

[Robsp]

Mailing support is the best option I would say as the reason is most likely account specific. R U in a "sensitive" market like adult or something like that?

[Boaz]

No, none of my clients are in a sensitive market..

I already emailed support, I hope when they come back in "one business day" it won't be with a canned response... But even one day is already way too much.

As far as I can tell the AdWordsAdvisor guy doesn't have a sticky option, right?

[chrisk2012]

I am seeing the same thing... no updated stats...

[Boaz]

Chris, are you in the same situation? - non sensitive market/s, campaign/s well established, up until (including) yesterday there was always traffic, 0 impressions the entire day (not just 0 clicks), etc.?

[eWhisper]

I just finished making a new account an hour ago, and it's already showing on G and has some stats. So some stats are definately showing today.

Are you guys seeing your ads if you do a search? If so, then its just slow updating stats - if not, then there could be another issue.

[Boaz]

I'm not seeing my ads... :-(
Just to be on the safe side (mistakes happen) I called my credit card company but everything's fine there (as always...).

If by tomorrow morning there's no change I'll just have to open a completely new account, replicating all campaigns in this one (oh what joy).

[eWhisper]

If your not seeing ads, you might want to start here to narrow down the reasons why:
[webmasterworld.com...]

[Robsp]

Nr 5 comes to mind. The 100k review....

[Boaz]

Yes, that was the only one that I could relate to (no. 5) - but I haven't reached that point in each and every campaign (the campaigns are unrelated, different clients), yet all show 0 for today (and none of them are paused).
My main theory - some Google glitch due to my having played with one of the campaigns (nothing anyone else wouldn't do, just played with the budget more than twice in the same day and paused/unpaused).

[chrisk2012]

Actually, my situation is different.

Yesterday I created 3 new campaigns. I have had no active advertising on my account for several months. Yesterday’s stats showed up fine but today they have not moved. My ads however are showing up when I do searches.

I am not well versed in the minutia of Adwords but plan to read much of this forum. I am sure my situation is neither unique or surprising to the vets around here.