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Can't log in to the adwords account

         

bcc1234

3:44 pm on May 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I haven't been able to log in to check my stats for the past few days.
I get to the main adwords page but when I click login, it just stalls.

Is it just me or does anyone else experience the same thing?

AdWordsAdvisor

5:38 pm on May 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



bcc1234, I think this is probably an issue with your computer settings, rather than a system problem.

Please take a look at post #4 in the thread below, and see if these checks will help you to get logged in.

[webmasterworld.com...]

AWA

bcc1234

7:38 pm on May 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I tried it with different browsers and get the same result.
If I enter a wrong password then I'm redirected back to the login page immediately. But if I enter correct info then the screen just stalls.

AdWordsAdvisor

9:11 pm on May 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



bcc1234, be sure to check those other settings mentioned in my previous post.

Also, you may want to clear your cache. You may be trying to login at a cached page that has gone 'stale' somehow.

And, if you are logging in on a page that you got to from a bookmark, try opening a fresh browser and going direct to adwords.google.com for your login page.

Hope this'll get you in.

AWA

bcc1234

11:21 pm on May 18, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



AWA, I also tried it with Lynx browser running on a FreeBSD box and get the same thing. So cache and privacy settings of IE is not the problem.

This is really weird.