Forum Moderators: buckworks & skibum

Message Too Old, No Replies

AdWords Customer Satisfaction Survey UK

just taken part

         

Shak

6:33 am on Apr 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Had an email this morning from Google adwords UK team regarding a "AdWords Customer Satisfaction Survey"

must say, based on the questions they were asking, they know EXACTLY what is required by the advertiser.

be interested to know how many others got the email.

without going into real detail, questions such as "would you like real time support via online chat" and "notifications by SMS were part of the survey.

superb bit of work Google, step forward and take a bow ....

Shak

chrisk999

7:15 am on Apr 20, 2004 (gmt 0)

10+ Year Member



I got a similar one about 6 months ago which impressed me as well.

Didn't get the one this morning though. SMS alerts would be a nice idea.

webdiversity

2:55 pm on Apr 20, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I got the email this morning Shak, but as I am sunning myself on holiday will wait to get back to Blighty before answering it.

In most industries when you want a focus group or feedback on the management of your company, you have to pay big money for consultancy or focus groups, this is the only industry I know where so much feedback and information is given up for nothing.