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Paused campaigns being reenabled

Seems to be a reopening account issue

         

eWhisper

6:41 pm on Mar 29, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I have one client who uses a debit card to control their budget. They didn't deposit money in a timely fashion and their account was temporarily suspended.

When they redeposited money to reopen the account, all the paused campaigns were turned back on. The first time it happened (a few months ago), I thought it was a fluke.

It happened again this week. Seems this is a bug, and if you use a debit card, or credit card and occasionally get the "Update your billing preferences" notification, you need to keep an eye on paused campaigns.

AdWordsAdvisor

6:48 pm on Mar 29, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



First time I've heard of this eWhisper - and am passing it on the the tech folks now.

Thanks for posting with it. Would you consider writing to AdWords support too, so that they could look into the account?

If you do write, I'd appreciate it if you would include a note that AdWordsAdvisor asked you to do so, and to please forward the email to the tech team.

Many thanks!

AWA

shman

7:02 pm on Mar 29, 2004 (gmt 0)

10+ Year Member



This happened to me last week. All my campaigns became active. I thought it was a fluke too and just changed the status to paused again.

eWhisper

7:30 pm on Mar 29, 2004 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



AWA,

No problem helping to get rid of bugs :)

Email sent.