AdWords server problem?

I get a 404 error when trying to visit...

[websiteowner]

I've been trying to access AdWords since I came in from work about 6 hours ago... AdSense is fine and is updating about as much as I have come to expect.

Is it just me, or are others unable to even get to the login page?

[Shak]

straight in....

Shak

[websiteowner]

I don't think there is anything wrong with my connection as I can get everywhere else I want to on the net just fine...

I'm trying to connect from the UK on a Pipex IP, I don't know if this has anything to do with it but I'm really stumped - I thought for a while there might have been improvements to the stats and was half hoping for it to indicate we were a step nearer to getting those anticipated AdSense stats updates...

Any help in determining the source of the problem would be appreciated... thanks in advance.

[JollyK]

For what it's worth, I've been getting 404 not found trying to access the Adwords interface all day. This happens whether or not I go to the main google page and browse through "Advertise with us," "Google Adwords," or whether I use my bookmark.

[adwords.google.com...] redirects to [adwords.google.com...] which says "Not Found Error 404" and that's all.

Good to know it's not just me, but why is it only a few of us? How odd. :-)

[websiteowner]

Well, at least there is small comfort in knowing we are not alone... neither my bookmarks nor links directly from Google are working, so I don't think its just the fact we are using a broken link - even though the server response implies it...

[AdWordsAdvisor]

Sorry to hear this websiteowner and JollyK.

I've just checked with engineering folks, and no particular issues are at work as far as I'm able to determine.

If I had to hazard a guess, I'd say it may be a particularly heavy traffic period.

Sorry for the inconvenience, and I hope that you've gotten in by now.

AWA

[JollyK]

Sorry, AWA. Still getting "404 Not found." My bookmark is [adwords.google.com...] : Gives 404. If I go back up to [adwords.google.com...] : gives 404. If I just remove the trailing slash and go to [adwords.google.com...] : 404. If I go to [adwords.google.com...] , it redirects me to [adwords.google.com...] which gives 404.

Oh, HEY!

I just discovered that it works fine in Internet Explorer. I only get the Not Found with Mozilla (1.5). Since Mozilla is my primary browser, and "Not Found" is such a non-browser-specific type error, I didn't even think to check IE.

websiteowner: are you using Netscape or Mozilla?

Seems rather odd, though.

[edit]
Now that I noticed it was browser-specific, I closed out Mozilla completely, and reopened it, and no more 404.

Arg.

Thanks for checking on it, AWA.
[/edit]

[AdWordsAdvisor]

Computers.

You gotta love em!

(Personally, I live by the ancient and sage advice "When in doubt, reboot".)

Thanks for the additional tips, JollyK.

AWA

[Robino]

Hit 'Reload'.

[ByronM]

clear cache is your best friend.

If you don't like IE, keep a copy of Opera or Firebird around.

I get those error 404's in mozilla even through nightly builds everyonce in a while.

I just have to clear the cache and restart.

If you have been a frequent mozilla upgrader you may which to un-install completely and wipe-out your prefs and some of that has been known to linger and cause issues.

[lvberkum]

Cannot login from the Netherlands either; have tried cable & dial-up, and Mozilla and IE; nothing seems to work...

[websiteowner]

It was still down when I tried to go to work this morning, but in trying some of the suggestions I managed to crash my connection... when I got home tho I was able to get the login page as well as log in. Not sure exactly what cured it but it certainly was rather odd how it was only a single section of Google I couldn't access.

[yonnermark]

I've had very slow access all day (UK cable) and now I just get "The page cannot be found"

I'm using Avant Browser which is just a front-end for IE.

However, I just tried IE direct and it connects to adwords OK.

Strange