My account has been averaging more than $10 a day of clicks (200 or more clicks/day), since last year. As of last month, no problems.
Since start of March, I noticed a steady drop of impressions. Then today, my impressions are zero, gone, no clicks at all. That's more than 10 Ad Groups with $1,000 max daily budget (more than the recommended just to be sure).
What could possibly have happened. This account has been active every month since last year, (max daily budget is high, above the recommended).
I am experienced in this. This is a phenomenon I am simply at a loss to explain. This has never happened before. Falling impressions, sure. But a complete stop to all my impressions is unexplainable. Awa?
Any help is appreciated.
Best regards,
Alex
I am battling the same problem alextc. All I could figure is that my page rank was pushed back beyond 80 or so pages worth of search results; leaving me with no impressions, and no CTR to help me float my way up. I'v been playing around with CPC and keyword specifics, and its starting to get better. Can someone fill us in on this? What is the story?
Unfortunately G *does not* tell you when a term is no longer broadmatching.
The result has been to 'tighten' the inventory (space available for ads) so that the value (price) has gone up.
It's not the rank or ave. position either. My ave. position either remained the same, and in some cases, even went up.
It may be some bug or glitch on Google? Hmmm. 30,000 or more impressions going down to 0 is unexplainable right now (check your account often, it's bad that I'm not alone in this.)
If it happened to our old accounts, it can certainly affect anybody randomly.
Can AWA at least check on our accounts? or ask Google's techies on this?
HELP!
Best regards,
Alex
Yesterday I ran a check on every concievable key word phrase we have and our once solid list of phrases now looks like a lace curtain with only very patchy coverage.
We have re-written almost all of our pages and content to no avail. Google simple refuses to see us and hence we don't qualify for impressions under our relevant terms.
It is as if Google is blind in one eye and can't see out of the other. If we are deliberately made invisible for search terms that are fundamental to our business it is like an advertiser insisting that our ads are put in the wrong publications.
We only sell one product to people who come searching for that one key phrase and Google says it isn't relevant, nightmare.
No amount of editing code or pages can really set this right until Google allows the sellers of red widgets to say " we sell red widgets" to people who want to buy red widgets. Totally frustrated.
However, there are also always a similar number from advertisers who say that their impressions have gone way up.
So calling this thread "Google March Impressions Bug" may be a little premature. ;) I'm all but certain that rather than being a bug, this will turn out to be an issue particular to the account(s) in question.
Can AWA at least check on our accounts?
I'm sorry to say that I really can't do this myself, as I have kind of a full plate already. However, you may certainly request that this be done by simply writing from within your account, using the 'Contact Us' link.
In your email, describe the issue specifically and briefly. Include all pertinent information, such as account(s), campaigns, Ad Groups, and/or keywords affected, dates, etc. This is the sort of question that can be rather quickly resolved by someone with access to your accounts. And you can reach that person by contacting AdWords support.
Other notes:
Thank god I'm not the only one! I am battling the same problem alextc. All I could figure is that my page rank was pushed back beyond 80 or so pages worth of search results; leaving me with no impressions, and no CTR to help me float my way up.
This confuses me a bit, as it sounds as if we are (at least partially) referring to search results, which are 100% unrelated to AdWords ads.
...We have re-written almost all of our pages and content to no avail. Google simple refuses to see us and hence we don't qualify for impressions under our relevant terms....No amount of editing code or pages can really set this right until Google allows the sellers of red widgets to say " we sell red widgets" to people who want to buy red widgets. Totally frustrated.
Not sure about this post either. Again, it seems related to search results, rather than AdWords. Please correct me, if I'm missing something. ;)
Just to confirm for the record: there is no relationship between the unpaid search results, and the paid AdWords advertising program. One does not affect the other in any way.
AWA
That said, I have contacted by email and phone, Adwords support. The rep said he'll contact a "specialist" (this was his exact term), to email me on progress. Great to know that. I'll be updating everybody here on what happens.
Thanks again, AWA... =)
Best regards,
Alex
For those having similar problems, Google may have penalized you for having multiple accounts (particularly if you used the same credit card).
The email below:
-------------
Hello Alexander,
Thank you for your email. Your additional account has been released from
its hold status. Please use only this one account to advertise in our
program. We appreciate that you review your keyword list prior to
submitting them for your ads.
In order to activate your ads in your corazcha@yahoo.com account,
please resubmit your billing information to clear the $350.67 pending
charge on the account.
Sincerely,
Kirti
The Google AdWords Team
