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Recieved Invalid Clicks and left with Disabled Account.

What is the solution?

         

scx0r

5:56 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



I reciever over 100k hits a day, rate is uauly 1% of that actualy even click ads, usualy get a nice 100$ or somthing.

Magicaly a good couple thousand turned up on one of my sites which had recently been sent threats, "we're going to take your adsense account of you"... and so they did, thousands hits came and about 12-13 hours after I reported the threat and suspecious findings my account Disabled.

After a day and no word from adsense and the fact they do not wish to allow me further participation is a shock.. not only this but my domain name had just been replaced now to actualy Aim at a better market for my own sites needs, a wider audiance basicaly so now my rank has dropped from 180k to abolustly NO DATA on alexa. (Now i cant even sign up with anyone else until theres some rank data).

What's the quickest way to get back into adsense, I've done nothing wrong and will even send them a log of the site hits containing everything such as the browser type etc. (when I get around to saving it for them to look at and quicker the investigation)

Any comments welcome.

[edited by: scx0r at 6:06 pm (utc) on Sep. 28, 2005]

maccas

5:58 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



Just curious but where do you get your traffic from?

scx0r

6:04 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



Members invite their friends via their hotmail e-mail and that triggers an on-going and increasing flow of regular new sign-ups.

hyperkik

6:17 pm on Sep 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I keep reading about these "We're going to take AdSense away from you" threats in this forum; but I find it hard to take them seriously. It would be difficult for somebody who didn't have some technical skill to target a site in a way that Google wouldn't automatically detect and discount, and for those who could do it in a more insidious manner... that would be quite a bit of work for no profit, quite possibly associated with the loss of their ability to use the same scripts and proxies for profit at a later date. I would be interested as to whether anybody here has direct experience with an actual "take AdSense away" attack and its documented consequence.

But moving back to the post at issue, and extending the benefit of the doubt:

As you assert innocence and you can provide logs, I don't know why you wouldn't want to contact Google and offer the exculpatory evidence. They have made it rather plain that they won't knowingly issue new accounts to people who have been terminated from AdSense.

scx0r

6:17 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



I guess nobody knows waht i should do.

[edit] Well it was an actual attack as i recieved thousands clicks but the value was 0$ i reportd it and was disabled to protect AdWords users not me :(

I'm going to compile my findings for google further on today and hope they understand what went wrong, my point is i read that on google any invalid clicks don't actualy count so them disabling my account was a scare tactic incase i was trying to fraud google, of some sort or possibly coincidentaly my email to them that day flagged me as a Code RED and out.

Damn i hate this whats my alternative to google.

scx0r

6:27 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



Also what really hurts today is that the site is being getting so popular lately that i even had:

Most users ever online was 9253, Today at 05:06 PM.
Members Who Have Joined In Past 4 Hours :: (435)

I'm so upset, I've lost all hope and starting to think what advertisement would really benefit me here!

incrediBILL

6:41 pm on Sep 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



If you still have the threatening letter I'd forward it to Google as an attachment so it includes the header information, tell them you have had no hand in this situation and think the author of this letter targetted your web site and wait for a reply.

People have been reinstated in the past, give it a shot.

scx0r

6:45 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



They used MSN Messengers service for this threat to take place I've forwarded the log in plaintext and the email of the person whoom threatened me with this post-disablement.

Here is a letter i've written to google in respect to them and their disablement of my account to protect AdWords.

--- start of email ---<snip>--- end of email ---

[edited by: Jenstar at 7:11 pm (utc) on Sep. 28, 2005]
[edit reason] No email quotes please, as per TOS [/edit]

europeforvisitors

7:01 pm on Sep 28, 2005 (gmt 0)



This is only speculation, but Google could decide to disable an account for business reasons under certain circumstances even if the publisher wasn't necessarily suspected of fraud.

Let's say, for example, that you had a community site about a controversial religious or political topic. Following one or more click attacks, Google might review the site and conclude (based on its experience with similar sites) that such retribution by angry members or opponents was likely to be an ongoing problem. Result: A disabled account for the publisher, even though the publisher himself hadn't done anything dishonest. The publisher obviously wouldn't consider that solution to be fair, but from a business perspective, Google's decision might make perfect sense. (Remember, Google is a business, not a court of law.)

Disclaimer: Again, this is only speculation, and it may not apply to your situation.

Good luck with your request for reinstatement. Other WW members have survived click attacks without problems, and a few have been reinstated after having their accounts shut down, so don't give up hope.

scx0r

7:19 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



Good luck with your request for reinstatement. Other WW members have survived click attacks without problems, and a few have been reinstated after having their accounts shut down, so don't give up hope.

---

perfect exactly what I wanted to hear, some hope!

do you have proof or links to a reinstatement success thank you.

Tropical Island

7:23 pm on Sep 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Is it possible that Google was uncomfortable with the content on your site.

You have an adult photo section that is accessible by paid members and you have a moderator who describes herself as a porn star.

Now short of registering and going through your whole site this might well be the reason Google is nervous especially after the click attack.

Just a thought anyway.

scx0r

7:33 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



the click attack didnt happen to this site the channels remained normal, click attack happened to antoher small site of mine.

europeforvisitors

7:33 pm on Sep 28, 2005 (gmt 0)



Adult photos? Bingo! The click attack probably triggered a manual review, and the content of the site resulted in an account ban.

Google might have cited "invalid clicks" as the reason for the ban, but it's important to remember that "invalid clicks" aren't necessarily fraudulent clicks--they can be clicks that Google deems invalid for any reason, such as clicks from pages that violate its TOS.

scx0r

7:34 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



and there is no adult section, i disabled it.

there never has been!

europeforvisitors

7:39 pm on Sep 28, 2005 (gmt 0)



and there is no adult section, i disabled it.

there never has been!

There never has been, or you disabled it?

scx0r

7:45 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



never has been the option for it is disabled, i was thinkin of this as a future idea but then google accepted me 10 months ago and since then the button has been left disabled, and forgotten about... google have reviewed my site many times over in the past and not had any issues with the content , the only issue was the login but google accepted my application after explaining the purpose of it.

Tropical Island

8:12 pm on Sep 28, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



From your terms & conditions:

You must not post any obscene or pornographic material of any sort. Any such material will be removed with no notice given. You may upload semi-naked or naked pictures of yourself as long as you are aged 18 or older and you set the picture type to 'Suitable for adults only' on the picture upload page. Your adult pictures will be visible only to other ProfilePic users who are aged 18 or older and have purchased our upgrade offer. We reserve the right to remove images at our discretion. Any illegal material will be removed.

NoLimits

8:14 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



Remove any reference to adult material and then e-mail G asking for a review.

scx0r

8:51 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



Yeah that terms and conditions in place was to allow the future of our site the option in the near future if we had to, and has been on our terms and conditions since the beginning when google reviewed it, all was accepted.

I've updated the terms and conditions anyway as I don't like to damage the chances of this issue being resolved.

KimmoA

8:56 pm on Sep 28, 2005 (gmt 0)



I reciever over 100k hits a day, rate is uauly 1% of that actualy even click ads, usualy get a nice 100$ or somthing.

I can't say I'm too sorry for you because of this...

Anyway... If you don't have AdSense on the "logged in" pages, with porn, I don't see why Google would disaprove that.

scx0r

9:04 pm on Sep 28, 2005 (gmt 0)

10+ Year Member



request this topic deleted please nothing is gonna help me.

KimmoA

9:26 pm on Sep 28, 2005 (gmt 0)



scx0r: Can you SM me the URL?

frox

11:42 am on Sep 29, 2005 (gmt 0)

10+ Year Member



scx0r, by briefly browsing your site one easily finds images of minor girls in semi-transparent underpants photographed from low angles. One of them is moderator in your forums, so you cannot say you just overlooked those profiles.

This is a typical thing that would hurt your Adsense. You say they reviewed your site many times, maybe before there was less of this type of images...

There are other ways to make money out of those sites, just DON'T mix them with your "standard" Adsense sites.

KimmoA

12:30 pm on Sep 29, 2005 (gmt 0)



I'm still waiting for the URL... I don't get where everybody else gets it from (it's not in his profile).

Tropical Island

12:46 pm on Sep 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



He had his e-mail address posted in his profile with his website mail. It's now gone.

This again shows that most of the first time posters who show up here saying they were suspended are not straight up with us about the possible reasons.

I would have to think that Google does not arbitrarily kick someone out without a valid reason.

jema

12:52 pm on Sep 29, 2005 (gmt 0)

10+ Year Member



What a moron :(

wasting loads of peoples time, when he knows damn well the reasons.

scx0r

5:04 pm on Sep 29, 2005 (gmt 0)

10+ Year Member



This is absolutely stupid, google say that they are protecting adwords because of my nice little report ive lost a 4 figure number of dollars in my account other the last month sitting there waiting to be processed for next months bills >.< NOW IM SCREWED, at leasti recieved my pay for the month before y'day.

Point is i reported that i notice invalid clicks heir help page mentions:

Google's proprietary technology analyzes clicks and impressions to determine whether they fit a pattern of use intended to artificially drive up an advertiser's clicks or impressions, or a publisher's earnings. Our system uses sophisticated filters to distinguish between clicks generated through normal use by users and clicks generated by unethical users and automated robots, enabling us to filter out most invalid clicks and impressions. Advertisers are not charged for the clicks and impressions we filter out.

If im not mistaken it says advertisers are not charged so where is the issue with reporting the invalid clicks, they came up 1000 clicks to value of $0 and nothing was wrong.

Google doesnt say you can't report any suspecious findings to us, i was in the interest of helping google / preventing suck attack disabling my account.

This is a mistake, google are scared of anything! ARGH what am i going to do, 3-4 days disabled and a letter sayign they dont care bye.

oddsod

5:18 pm on Sep 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



I'm sorry, I'm having trouble understanding your post.

Is it the case that you reported suspicious activity to Google and they terminated your account on the basis of that report?

Sally Stitts

5:20 pm on Sep 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member Top Contributors Of The Month



So, then, are you suggesting that one should NOT report evidence of invalid clicks?

Just ignore them, and maybe Google won't notice?

I don't think so. I still think that the best policy is to REPORT them. Otherwise, you are doomed for sure. It's just a matter of time.

Is there a "little bit more" to your story?

jomaxx

6:06 pm on Sep 29, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



The invalid clicks are likely a red herring, although they may have triggered a manual review. The adult content may not even be the main reason, since the examples I saw were seamy but not clearly over the line.

IMO the problem is this clause in the Program Policies:

No Google ad may be placed on any non-content-based pages.

I've seen 3 sites run into trouble this week that have this situation in common. From the AdSense spider's point of view, pictures are not content and Flash/Shockwave/Java games are not content.

If you're showing ads on pages with little or no relevant text, and especially if your site isn't built around a coherent theme so that AdSense can make intelligent guesses about ad targeting, you are absolutely going to have problems.

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