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Where do I go from here?

Will I get some sure shot reasons from Google?

         

desi_curry

1:45 pm on Sep 26, 2005 (gmt 0)

10+ Year Member



It was a very bad morning on Wednesday 21st Sept when I couldn’t login to my adsense account. Checked the email and found the email “Google AdSense Account Disabled” stating invalid clicks.

This was my 4th month in adsense and my earnings for the four months were something like $45, $150, 295$ and for September it could have been something around $340 at my current average. The increase in the earnings was becasue I gradually added the adsene code on my full site and also added new content. Currently it shows 600 plus pages indexed in google. My website is around 6 years old, one city portal and I came to know about adsense just 4 months back. My daily unique visitors might be around 800 plus. My overall CTR was constant may be around 7-8%. Around 60% of my income was from one particular channel only whose page views might by 10% of my total site. My Highest per day was around 25 last month, and since last 4-5 days it has between around 12-20.

I am quite aware of the TOS and have been checking this forum constantly since last 4 months.

Few days back one of my channel had some unexpected CTR of 220% (10 page impressions and 21 clicks around $0.50 for this). Also there was a difference of 1 Click in my all channel report and aggregate report. Just on that day I read the post of HiCairo [webmasterworld.com...] and so thought to contact google.

I had posted a question about which email address I should use to contact google that day as the contact form didn’t have a proper option to select for these kinds of emails. Here is that post [webmasterworld.com...] The next day I had a CTR of 345% with my earning of $0.35. So I changed the wide scrapper to Button. And that day as far as I remember I saw 2 impressions and 1 click. The pay per click on this particular channel is also extremely low compared to couple of my other channels.
I was feeling very nervous and just couldn’t think of anything for sometime. But then I tried to keep cool as I had lots of hopes that if my account is further investigated then I should be back as I haven’t done any intentional fraud. I read this forum and as per some of the suggestions I asked them to investigate bit further and also offered them my ftp, stats or any other information they want. But till today I haven’t received any email back from google team.

Currently at this stage my mind is thinking for the following reasons why google might have disabled me.

1. May be online contact form which I filled didn’t go to the right person and due to that high CTR in one channel might have triggered some alarms.

2. I changed my Ad display on that particular channel from Scraper to button. When this High CTR was there google might have found scrapper ad in their log and when they checked the site it was button. I should have waited.

3. Google might have thought that this guy clicked his own advert and then complained about it to check it.

4. There were incidents of the channel aggregate less then overall earnings.

5. Few pages on my website are quite ugly in looks and not changed in 4-5 years. This is because I had done this website 6 years back when I was in school and then left this website without updating for years because it didn’t pay me any penny until I had adsense 4 months back. As I have my day job I was slowly converting the pages to better looks. I did convert many to new pages to new better looks too.

6. The channel which I reported google with high CTR had a game on it and hardly few lines of text. I read in one of the post that google might baan due to less content. But this page ranked good on one search query and had hits directly from the SE’s. Also this page was there since more then 4-5 years and I didn’t make it for adsense.

My questions to the fellow members are

1. Has anyone got an idea if google lets us know the exact reason for disabling an account?

2. Say I am penalized for something like less content on particular pages, then does google give option to remove such pages or at least can I apply for new sites?

3. Where do I go from here?

I am ready to share my URL if any of you would like to have a look at my website. But I still have hopes alive to get back my account, so as many of the senior members suggested I would not like to disclose my website to every one. I am sorry to say this but I would prefer it to disclose it to only those members who has 50 plus posts here. If you are interested then please let me know I can sticky email my url.

Thank you!

deepesh

3:35 pm on Sep 26, 2005 (gmt 0)

10+ Year Member



I hope if you are inoccent google will respond +vely

mikeh100

2:05 am on Sep 27, 2005 (gmt 0)

10+ Year Member



Invalid clicks=lots of clicks from same IP most likely

I would be getting your server logs ready to submit to Google.

If the IP of these invalid clicks is yours, forget it - they wont unban you EVER

Roadkill

2:13 am on Sep 27, 2005 (gmt 0)

10+ Year Member



It doesnt sound like they are his/her clicks to me. Lets just see what happens. Anyway I wish you luck and just give google everything they want.

mirfans

2:46 am on Sep 27, 2005 (gmt 0)

10+ Year Member



please pm me your url

spaceylacie

2:54 am on Sep 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If you sticky your URL to me, I will take a look. Invalid clicks can mean many things.

jomaxx

3:03 am on Sep 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If you sticky the site to me I'll take a look, but if you do so I'll give my 2 cents here in the thread rather than privately.

I won't flame you, but if I see obvious violations (current or in the past) or anything suspicious, I'll say so.

P.S. I don't know how the TOS would apply exactly, but having AdSense on a page that consists of nothing but a game seems inappropriate. It wouldn't be easy to serve ads that are relevant to the subject matter or would be of interest to the game-player.

spaceylacie

3:11 am on Sep 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Same here, as Jomaxx said. I guess I should have also mentioned that.

hyperkik

3:50 am on Sep 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If you have been talking about your making money through AdSense with any friends or family, you might want to ask if any of them have been "helping you out" by clicking your ads.

desi_curry

9:23 am on Sep 27, 2005 (gmt 0)

10+ Year Member



mikeh100 - I have already sent an email to google and offered them my FTP, stats or any other information they require few days before I wrote this post. But I haven’t heard anything from them yet.

Spaceylacie, jomaxx I have sent you my website URL and the high CTR channel URL through sticky mail. Please feel free to give your neutral suggestions after checking my website on the forum itself as our other fellow members can also take appropriate steps to avoid such unfortunate results in working with adsense.

but having AdSense on a page that consists of nothing but a game seems inappropriate. It wouldn't be easy to serve ads that are relevant to the subject matter or would be of interest to the game-player.
- This page has 3-4 lines written, and the ads on that page were delivered perfectly fine related to the Title of the Page. I am fine if google lets me know that due to this less content we are disabling your account. Because then again if I add more websites in coming future this disabled account reason might give me chance to apply for new websites which I am working on.

Hyperkik– When I started the website I was a paranoid. But recently I was getting bit relaxed as this was my 4th month running and every thing was going fine. I didn’t have anybody accept my wife know what I was doing. Infect Internet isn’t that popular in the place where I live and in my friends and relatives there might be very few who has an access to computers even.

jomaxx

2:50 pm on Sep 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Okay, I took 10 minutes to look around...

- One page with either MP3s or links to MP3s, but AdSense did not appear to have been run on these pages.

- There's a "we are thankful to our sponsors" type statement on the homepage (not an exact quote so that people won't be able to Google the phrase), but it is not close to any AdSense block and IMO should not cause a banning.

- Overall the site doesn't seem to have been changed to remove dodgy content, and in fact the AdSense code is still in place.

- The one thing I still wonder about is running AdSense on that game page. Among other things, it's a Space Invaders style game that requires the user to wave the mouse back and forth while clicking. I can't see the ad block now, but a quick glance at the code suggests to me that it would have been right next to the game window, thus a very high chance of repeated accidental clicks.

ann

2:57 pm on Sep 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



If I am not mistaken the TOS doesn't allow mp3 on the SITE as it has an aura of copywrite infringement. Links are a part of the site contents.

Ann

novice

3:10 pm on Sep 27, 2005 (gmt 0)

10+ Year Member



My website is around 6 years old, one city portal

I wonder if too many clicks from the same geographic area triggers a flag. Google may think your friends and family are clicking the ads.

Roadkill

3:19 pm on Sep 27, 2005 (gmt 0)

10+ Year Member



I dont think geographic clicks are a problem. I do local advertising for my site and have a large local following. I have not had any problems yet. I think G is smart enough to handle that.

ann

4:03 pm on Sep 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Haven't seen the site yet.

How about sticky me the url and I will take a look.

Ann

ann

5:10 pm on Sep 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hi,

The best I could see, having a little eye trouble right now is this:

Google ads are still displaying on your site.

First:
You have the longest keyword stuffed title I have ever seen!
2nd
you hav 3 met content tags full and 2 of them are identical.

And you have a download page of mp3's

About the mp3's they are not considered legal or at the least infringing. Here is what Google says about that:

Site may not include:

Excessive advertising
Any other content that promotes illegal activity or infringes on the legal rights of others

It also says that a site must conform to webmaster guidelines.

On one page there is nothing but links and google ads?

anyway, part or all of that could be your problem.

Thank you for sending me the url and I hope this may help you.

Ann

spaceylacie

5:18 pm on Sep 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Hmmm.... I can see why the game page would have such a high CTR. The ads were the only exit on the page and not much other content. While waiting for the game to load there's not much else to do but check out an ad.

Did the problem with the back button only start after your account was disabled? The code is loading as if it is a new page so you have to click "back" for each time the code appears. But probably this is because the of the error where the code used to be.

I also saw an extra " " within some of your Google code. I don't know if this would be considered altering the code so clicks on those particular ads with the extra " " would be deemed invalid. If they do an auto check for altered code, maybe this triggered something.

Being a local directory, most of your visitors would be from the same area. Especially the university information, those visitors would share the same IP address, I believe. If most individuals in your area do not have computers, your visitors would be coming from office buildings, etc. Again, probably all under the same IP address. This could have caused an alarm to go off. Google would have no way of knowing if they were people you knew in the area.

Also, you probably should have left out the link to phone sex on your main page.

From here, I would say do this: Completely overhaul your site, make it look great. Get rid of everything that has to do with sex, mp3s(although I didn't see that), etc. Make sure your site is easy to navigate, no dead ends, and a good amount of content on every page. Add content that would appeal to a larger, more global audience. Then, re-apply to Google. Let them know that you've changed the site to get rid of any possible violations. Offer logs, everything you have available to show that neither you nor your friends in the area have clicked the ads in the past. If they won't take you back, apply for another ppc program after the site overhaul. Good luck to you.

jomaxx

5:25 pm on Sep 27, 2005 (gmt 0)

WebmasterWorld Senior Member 10+ Year Member



Re MP3s: The Program Policies says "website publishers may not display Google ads on web pages with MP3, Video, News Groups, and Image Results". This is different from the "Site may not include" list, so IMO this is not necessarily a violation.

They're all hosted on a free host site that may or may not be affiliated with the site in question, and as far as I can see none of the links work, so make of that what you will.

topper99

5:52 pm on Sep 27, 2005 (gmt 0)

10+ Year Member



Re MP3s: The Program Policies says "website publishers may not display Google ads on web pages with MP3, Video, News Groups, and Image Results". This is different from the "Site may not include" list, so IMO this is not necessarily a violation.

For an MP3 would it be the actual MP3 or could it be a link to an MP3 subscription site too? Also, what constitutes an image to which they are referring in "image results". Actually, going a step further, what does Google mean by "results"?

desi_curry

7:39 pm on Sep 27, 2005 (gmt 0)

10+ Year Member



Jomaxx, ann, spaceylacie I appreciate your efforts in reviewing my site in such great lengths. Thank you very much.

I have only 1 single page of MP3, which was since years. I never had any adsense on it anytime. Infect there is one other page too in which there are local language real audio songs, but even on that I don’t have adsense nor do I have those music files on my server. Infect I don’t have a link from that page to my home page even. So I think that might be fine according to the TOS.

we are thankful to our sponsors

I added this line after I had a ban. I was selling the text link ads from my home page. But till the ban I was not selling my space for words which included the word SEX or PORN. I added the phone sex link 2 days after the ban as it was giving me 26$ / month. I saw one website which was also selling text link ads and in order to differentiate my site content from such text links I added that text.

I wonder if too many clicks from the same geographic area triggers a flag.

This might not be the case because I guess my 60% of the hits came from the Recipes section and the one single God pictures page. And this was mainly from Foreigners. The CTR on this 2 section was around 2% only. Besides that my website was more searched by non local people as local people generally have the access to these details by other means.

First: You have the longest keyword stuffed title I have ever seen!
2nd you have 3 met content tags full and 2 of them are identical.

I noticed this just now when you pointed this out to me. I might have done these 5 years back. Infect I have not done any kind of SEO to this site at least since 4-5 years. But yes this might have hurt me.

On one page there is nothing but links and google ads?

Ann - can you please let me know which page is this. I don’t think I could have done this error. If you are taking about my links page, that page does have some reasonably good information about few of the links and they are categoried.

The ads were the only exit on the page

Spaceylacie – Yes, I was thinking the same thing today and you mentioned that. This looks to me as one of the stronger reasons for the ban. But this is pure ignorance on my part. I do believe that ignorance of law doesn’t mean that you can’t be punished for it. May be I shot the gun on my own legs inviting the cops to check something else and they found something else.

I also saw an extra " " within some of your Google code.

I did check out few of my html to find that but I couldn’t find that. But as you found that, it must be there. I am not sure what affect it would make on anything, but I have never altered any adsense code any time. Infect I know only Microsoft Frontpage and I used to just copy paste the code.

Make sure your site is easy to navigate, no dead ends, and a good amount of content on every page.

As I mentioned before, I do a full time job and do this at nights after my job. I was up to changing each page to look similar and easy to navigate. I already converted around 100 pages to better looks and made it easy to navigate and was in process to make whole site like that. But yes this is a great piece of advice to all the new entrants to not rush of for the new content but try to make the current site worth it, to avoid such kind of problem.

Let them know that you've changed the site to get rid of any possible violations.

I hope that google might have put a ban on my site due to this kind of bugs in the site. But if they found something like click fraud, then there is very little I can do.

conjo_guam

8:12 pm on Sep 27, 2005 (gmt 0)

10+ Year Member



>>I saw one website which was also selling text link >>ads and in order to differentiate my site content >>from such text links I added that text.
How did you signup with those guys?
Can u give me details, i may also signup with them except for that phone sex thing.

Also, on one of your Games page, while the game was downloading, i saw this text message
'Click once to proceed/start'
I think, this is is against TOS.

Conjo