Payment cancelled

Anyone saw this?

[zoltan]

I emailed google a couple of days ago that I did not get the check issued on May 24 (April earnings, $#*$!x). They said they will put a stop on that check and will issue another check.
3-4 days ago, I got the check for May earnings (issued on June 23), $yyyy, and deposited it to my bank.

Now, on my payment history I see a line:
Jul 8, 2005 Payment Canceled $yyyy (May earnings value)

So, they apparently cancelled the check I just deposited to my bank instead of the check for April earnings I did not receive.

Have you ever experienced a similar problem?

[jetteroheller]

Not with Google, with my mobile phone provider

My old mobile phone was lost,
I pruchased a new handy and called them to block my old mobile phone.

Instead, they blocked my new one.

[AdSenseAdvisor]

zoltan –

If you’d like me to have one of our account specialists look at your account, send me a sticky mail with your URL. I’ll be happy to help.

-ASA

[zoltan]

Thanks ASA. Just sent you a PM.
It is good to see that you care. :)

[zoltan]

Just an update and a Thank You to Google.
So, apparently google cancelled the wrong check that I already deposited to my bank. Check was stopped by google's bank and I faced some commissions with my bank due to nonpayment. I wrote google about this and told them that they cancelled the wrong check and I had to pay some commissions (haven't stated how much). Then AdSense Team asked me how much commissions did I pay to my bank. I answered that it was less than $15, so it was not a big deal.

Then they responded and wrote that they credited my account with $20 for the bank charges that I faced! Thank you Google! I haven't expected to receive this gift, in fact the $15 charge from my bank was not a big deal, I could have live with it. The fact that they credited my account proves that they do care a lot about publishers. Although I never expected to receive this gift it was a great news.

Thanks again Google AdSense!

[aravindgp]

Congratulations I am really happy that you were treated so nicely with google adsense check, it gives a huge sigh of relief to note this, all the time we hear that it's not come, it's not here, it's late , the service is bad etc.It's good to see that you got a wonderfull service.

[TheDonster]

Nice to hear stories of Google handling problems promptly and to the satisfaction of publishers! :-)