User Consent Policy - Warning notification

[Xergio]

Hi,

On October we received an "Update Regarding User Consent Policy" where they say we were violating AdSense policies. That was true.
I filled out this form: [support.google.com...]

After 2 days they replied with new changes to be made. We did the changes and fill the form again.

After 45 days, our website is still no reviewed, so we don't know if all is ok or not at this moment. We have no response from google.
The problem now is that our deadline to solve this issue is very near (10 days) so ...

[RedBar]

Welcome to WebmasterWorld Xergio!

WooHoo ... So it does exist, they are checking some sites.

I am going to guess that you are in the EU Xergio?

If so and you now comply I wonder why they haven't confirmed you are ok, hey, but that's Google, one rule for them and a different one for everyone else.

[Xergio]

Hi,

Yes, i am in the EU. And yes, it exists (you can see the link to the form to response).

Our problem is that we have filled out the form several times and after 45 days we have no response. I have contacted google adsense to ask for a website review and no response (after 45 days).

[RedBar]

So your ads are still displaying?

If so I would surmise that they've checked your site, approved it and not had the decency to tell you ... 45 days is a heck of a long time for Google to say nothing IF anything were still wrong ... usually they give a few days notice, 3-5 days, and if one hasn't complied, stop serving ads almost immediately.

[Juniya]

As RedBar says, if the ads are still showing, chances are you are fine. You can login to your Adsense account and check the message logs to see if anything new is there(I assume you checked and there is nothing there) so if that is the case, you are probably fine.

BUT...We are in 2015 and we don't really know what or who is running Google at this point, might some AI that took over years ago lol anyway, I would also suggest you contact them on social media, they tend to reply to these sort of things because the message is public.

Send them a tweet, send them a message on FB or even leave a comment and ask for help.

[Xergio]

ads are still displaying, yes.

After sending a direct email to our contact in adsense support, he writes: "The team responsible for this issue say all is ok and no changes need to be made".
I can not understand why "that team" has not contacted us directly much earlier, and why our several forms had no response. But that's not important now, all is ok :)

[woody midrib]

Interesting. I wouldn't have thought that Google would really enforce the User Consent Policy. In some EU countries like Germany, it is still completely unclear whether user consent is required at all. Would you care to tell us which EU country you're from?

[dolcevita]

It have nothing to do with country but with Adsense policy for all their publishers from any country in the world.

[RedBar]

from any country in the world.

Hasn't this subsequently been clarified as only EU countries?

[dolcevita]

.If I can remember Netmeg did asked about it and get answer that you are required it to show it to any visitor from EU.It does not matter where you live but where you get traffic from.One visitor from EU and 100.000 from the rest of the world?Then you must show to that one visitor from EU message about UCP.

[dolcevita]

Duplicate.Please delete this one.Thanks.

[netmeg]

Yea but then some people came back from Pubcon and said they got the AdSense rep there to admit there wasn't going to be any follow-up for non-EU people, and I took it all off. It was very off putting. If Google requires us to implement this, they have to say so specifically and publicly.

[dolcevita]

I know it but I do not see any changes in Adsense policy.It is still same and unchanged policy for everyone.

[RedBar]

Apart from this thread I haven't read nor heard of anyone else getting any type of warning and that has to be almost a first for G, actually giving a warning.

Methinks that it was easy to suggest however almost impossible to administer. I know of many EU sites three years later that still do not comply therefore how the heck they'd cope with non-EU sites is obviously beyond their capabilities.